Assistant Office Manager

Ideal Dental • Franklin, TN

31d

About The Position

Dental Assistant Office Manager – Join us. Where your smile truly matters! At Ideal Dental , we’re on a mission to revolutionize dental care—and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we’re proud to be clinician-founded and clinician-led , with a focus on patient-centered care and an unwavering commitment to innovation and growth. Job Summary: The Assistant Office Manager supports the Office Manager in the execution of dental practice daily operations, including schedule management, supporting office morale and a positive work culture, ensuring guest satisfaction, presenting treatment plans and helping guests overcome obstacles to care, and assisting with reporting, quality audits, and other duties as assigned to ensure the smooth and efficient functioning of the practice.

Requirements

• A minimum of 6 month of management experience, with dental experience preferred to bring expertise to the role.
• A high school diploma or equivalent.
• A welcoming smile and a positive attitude that creates a friendly and inviting atmosphere for both patients and staff.
• Strong communication and customer service skills to ensure effective interaction with patients and team members.
• Proven leadership abilities, with a talent for leading by example and motivating the team to succeed.
• A natural desire and ability to connect with and serve guests, ensuring they feel valued and well cared for.
• Excellent multi-tasking skills, with the ability to stay organized and focused while working in a fast-paced environment.

Responsibilities

• Support Daily Operations: Assist the Office Manager with the day-to-day functions of the dental office to ensure smooth and efficient workflows.
• Enhance Patient Experience: Help resolve patient service issues promptly and professionally, ensuring guest satisfaction .
• Promote Office Morale: Build a positive and collaborative office environment that aligns with our supportive company culture.
• Manage Staff Schedules: Assist in the creation and adjustment of staff schedules to meet office and patient needs
• Audit Patient Accounts: Support account audits to ensure billing and patient information is accurate and up to date.
• Assist with Treatment Planning: Help patients understand their treatment options and work through financial concerns or barriers.
• Complete Reporting: Assist with daily and monthly reports to ensure the office is tracking and meeting performance goals.
• Contribute to Office Success: Take on other duties as needed to support the overall operation and success of the dental office
• Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations.

Benefits

• MONTHLY BONUS POTENTIAL
• Medical insurance.
• Discounted dental benefits for the employee, their spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED