Assistant Office Coordinator (Physical Therapy)

Midwest Orthopaedics at Rush•Orland Park, IL

7d•$18 - $20•Onsite

About The Position

It’s the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush (MOR) is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in the nation by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally-renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics. Ready to join? We are looking for a full-time Assistant Office Coordinator to join our rehabilitation team. This position will be based at the outpatient rehabilitation clinic located in Orland Park, IL. The Assistant Office Coordinator serves as the liaison between MOR and our patients. The individual facilitates communication with patients, clinicians, physicians, insurance companies, the billing department and work comp adjusters. The individual must provide professional, friendly and compassionate service to all patients and staff.

Requirements

Minimum of a high school diploma or GED required.
Strong background in providing excellent customer service skills.
Proficient with Microsoft Office and Outlook.
Work well in a team atmosphere and have a strong sense of leadership skills.
Enjoy interacting with people.

Nice To Haves

Knowledge of healthcare insurance benefits and coverage preferred.
Prior medical experience, preferably in Physical Therapy clinic.

Responsibilities

Able to multitask and work in a fast-paced environment
Scheduling and registration of patients
Collecting copayments, self pay and DME payments
Serves as the liaison between insurance companies, patients, clinical staff and billing
Maintains patient confidentiality with regard to medical records per company policies and procedures and assures compliance with all HIPAA guidelines.
Communicates well in a professional setting
Supports the Office Coordinator in sharing daily function responsibilities, communicating any questions, changes or updates
Obtains pre-approval and schedules Function Capacity Evaluations and verifies insurance
Respond to patient inquiries and needs in a polite and timely manner
Effectively use and maintain office equipment
Performs administrative duties/special projects as assigned

Benefits

Quaterly Bonus Opportunity.
Medical, Dental and Vision Insurance.
Paid Time Off and Paid Holidays.
Company-paid life and long-term disability insurance.
Voluntary life, AD&D, and short-term disability insurance.
Critical Illness and Accident Insurance.
401(k) Savings Plan.
401(k) Employer Contribution.
Pet Insurance.
Commuter Benefits.
Employee Assistance Program (EAP).
Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
HSA Employer Contribution (when enrolled in a HDHP).
Tuition Reimbursement.
Eligible for quaterly bonuses.
Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana.