Assistant Nurse Manager - Hospice

Cleveland Clinic•Tigard, OR

3d•Hybrid

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As an Assistant Nurse Manager in Hospice, a caregiver in this role will work in a hybrid model that includes time in the field, remote work, and occasional office presence. The role is evenly split between patient care and administrative responsibilities, allowing caregivers to build meaningful, ongoing relationships with hospice patients while also supporting daily operations. Field work includes caring for a consistent hospice patient population, while administrative duties include serving as manager of the day, directing field operations, handling escalations and complaints, and supporting STNAs, triage nurses, and hospice RNs. Additional responsibilities include managing evening nurse scheduling for both east and west teams, approving PTO, participating in committees and quality initiatives, leading new hire council classes, completing supervisory visits, and participating in an on-call rotation to support evening and night coverage. A caregiver in this role will work Monday through Friday from 10:00am to 7:00pm including every 6th weekend and 1 holiday per year.

Requirements

Graduated from an accredited school of professional nursing
Bachelor's degree in Nursing
Current licensure as a Registered Nurse in the State of Ohio
Basic Life Support (BLS) through American Heart Association or the American Red Cross certification required
Valid Ohio Driver’s license upon hire; per policy 8-175 thereafter
Must have reliable transportation and proof of automobile insurance coverage with 100,000/$300,000 coverage upon hire; per policy 8-175 thereafter
Two years of recent clinical nurse experience

Nice To Haves

Two years in specialty (home health, hospice)

Responsibilities

Provide direction and support to the clinical field staff.
Supervise starts of care, resumptions of care and routine visits.
Conduct assessment of patient's needs, and initiates nursing care plans.
Evaluate and document patient progress.
Facilitate the planning, implementation, development, and evaluation of nursing programs, initiatives, and objectives for the geographic area.
Assist with the development and implementation of policies and procedures to ensure efficient and effective delivery of health services.
Serve as a liaison between the nursing leadership, staff, and other areas within the organization.
Identify and resolve issues affecting the delivery of patient care services.
Oversee nursing personnel and patient care providers to ensure quality of care.
Anticipate and resolve patient care issues.
Ensure continuity of patient care by actively participating in and facilitating communication and collaboration among and between department staff and other departments re: operational issues.
Review major operational patient care issues with the nursing leadership.
Provide ongoing clinical evaluation of nurses and other direct and indirect patient care providers in assigned area.
Counsel employees on performance issues, administers initial corrective actions, collaborates in monitoring attendance issues.
Alert nursing leadership of significant clinical or other performance issues.
Participate in interviewing, selecting, and appraising the performance of employees.
Monitors the adherence to EEO/AAP goals and guidelines.
Administer Nursing Institute, departmental and CC policies and procedures.
Monitor daily clinical operations (patient flow, staffing, supplies, etc.).
May prepare schedule of work assignment assuring adequate coverage on all shifts.
Participate in and supports quality improvement projects, outcomes studies and research initiatives; participates in department and committees as assigned.
Assist in orienting new personnel, continuing education, and in-service educational programs.