YMCA Assistant Membership Director - Powdersville
About The Position
Are you passionate about people, community, and creating welcoming experiences? The Powdersville YMCA is seeking an Assistant Membership Director to help foster a cause-centered culture that is welcoming, genuine, hopeful, nurturing, and determined. What You'll Do Support the Membership Director in delivering exceptional member experiences Lead and develop member services staff, including scheduling and payroll support Drive membership engagement, retention, and program enrollment Oversee front-line operations, including registration (in-person, phone, and online) Analyze and report on membership data, renewals, and trends Serve approximately 20 hours/week in a front-line Member Services role Assist with annual campaigns and community outreach What We're Looking For Prior supervisory or leadership experience in customer service (preferred) Strong computer and administrative skills Ability to connect with diverse populations and build relationships Flexible availability (evenings, weekends, holidays) CPR/First Aid certification (or ability to obtain within 6 months) Why Work at the Y Make a meaningful impact in your community Employer-paid life insurance 8% employer-paid retirement contribution (upon eligibility) Supportive, mission-driven work environment If you are a motivated leader who thrives in a people-focused role, we encourage you to apply and help strengthen our community-one member at a time.
Requirements
- Strong computer and administrative skills
- Ability to connect with diverse populations and build relationships
- Flexible availability (evenings, weekends, holidays)
- CPR/First Aid certification (or ability to obtain within 6 months)
Nice To Haves
- Prior supervisory or leadership experience in customer service (preferred)
Responsibilities
- Support the Membership Director in delivering exceptional member experiences
- Lead and develop member services staff, including scheduling and payroll support
- Drive membership engagement, retention, and program enrollment
- Oversee front-line operations, including registration (in-person, phone, and online)
- Analyze and report on membership data, renewals, and trends
- Serve approximately 20 hours/week in a front-line Member Services role
- Assist with annual campaigns and community outreach
Benefits
- Make a meaningful impact in your community
- Employer-paid life insurance
- 8% employer-paid retirement contribution (upon eligibility)
- Supportive, mission-driven work environment
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What This Job Offers
Job Type
Part-time
Career Level
Director
Education Level
No Education Listed
