ASSISTANT MEMBERSHIP DIRECTOR

Kenosha YMCA • Kenosha, WI

7d • Onsite

About The Position

The primary duties of the Assistant Membership Director are to provide direction and leadership to the membership department in the areas of member services, member engagement, creating the member experience, member retention and acquisition. This includes overseeing the Member Services Desk, Member Engagement, Building Supervision, and Kids Club teams. The Assistant Director, with guidance from the Operations Director, will develop, direct and implement the overall strategy for delivering services to members and participants. Works independently under general direction and is expected to determine how to accomplish tasks.

Requirements

• Associates degree preferred or equivalent combination of education and experience.
• Three or more years of successful leadership experience, preferably in YMCA or other not-for-profit agency.
• Proficiency in Microsoft Office products and knowledge of ACTIVE, DAXKO, or similar operational software.
• Good oral and written communication skills.
• Working proficiency in Microsoft Office
• Background check cannot contain offenses restricted by law.
• Proven fiscal responsibility and budgeting ability.
• CPR AND AED certification required.

Responsibilities

• Provide direction and leadership to the membership department in the areas of member services, member engagement, creating the member experience, member retention and acquisition.
• Oversee the Member Services Desk, Member Engagement, Building Supervision, and Kids Club teams.
• Develop, direct and implement the overall strategy for delivering services to members and participants.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree