About The Position

The Assistant Marketing Manager supports brand growth, visibility, and marketing effectiveness for HALL Hotels through strategic content development, digital marketing, brand management, and on-property activations. This role plays a key part in executing marketing initiatives while maintaining brand consistency across all platforms and guest touchpoints.

Requirements

  • Previous experience of managing business social media profiles (Instagram, Facebook, and LinkedIn).
  • Displays knowledge and understanding of social media platforms relevant for industry, such as Facebook, Instagram, LinkedIn, Pinterest, YouTube, etc.
  • Computer literate, comfortable with applications such as Outlook, Microsoft software, and design tools such as Canva and Adobe applications.
  • Has creative eye for capturing quality photography and videos with ability to make updates as needed.
  • Perform job functions with attention to detail, speed, and accuracy, and can pick up new tools quickly.
  • Maintains exceptional communications skills that effectively communicates information and ideas through verbal, written, and visual format.
  • Takes ideas and sees them through. Follows directions thoroughly, multitasks well and practices superior time management.
  • Is a team player with the confidence to take the lead in content development, creation and editing of content, online reputation management, and capturing on-site activations.
  • Can easily and naturally promote brand advocacy through relationships, online and off.
  • Demonstrates winning social customer service techniques being a clear thinker, remaining calm, resolving problems using good judgment, empathy, patience, advocacy and conflict resolution.
  • Maintains personal social media profiles in a professional manner.

Nice To Haves

  • Previous experience in the hospitality industry.
  • Knowledge of online marketing and good understanding of major marketing channels.

Responsibilities

  • Lead development, creation, and scheduling of engaging content across social media platforms for HALL Hotels and its outlets
  • Capture live, on-property content and produce daily Instagram Story coverage
  • Build and manage monthly content calendars and creative asset planning
  • Manage LinkedIn content for both properties: HALL Arts Hotel and HALL Park Hotel
  • Oversee full community management across platforms, including:
  • Responding to comments, direct messages, and guest inquiries in a timely, brand-aligned manner
  • Answering all social media questions that come through brand channels
  • Repost hotel partner shares, guest content, and internal shares when aligned with brand standards and messaging
  • Monitor social trends and implement strategies to increase engagement, reach, and brand awareness
  • Support influencer partnerships, giveaways, and brand collaborations
  • Oversee and maintain Facebook Events pages
  • Create job listings and internal and external highlight content
  • Capture photography and video content to support storytelling and campaigns
  • Assist in planning and executing brand photoshoots aligned with seasonal initiatives and marketing strategies
  • Organize and maintain the brand folder including releases, imagery, video, and brand materials
  • Develop monthly campaign assets and marketing materials
  • Create and maintain digital display boards on property
  • Coordinate photography requests and marketing material needs across departments
  • Attend, manage, and document on-site activations
  • Capture content and provide post-activation recaps and performance insights
  • Assist in strategy, execution, and management of Meta ad campaigns
  • Conduct website audits and support digital presence optimization
  • Perform monthly audits of hotels’ internet-facing platforms to ensure listings, imagery, and menus are current
  • Monitor and respond to guest reviews on Google, Marriott, Expedia, TripAdvisor, and other platforms within 48 hours
  • Collaborate with operations teams to ensure thoughtful, brand-aligned responses
  • Lead social media reporting for monthly Asset Management Reports and quarterly marketing recaps
  • Support development of annual marketing plans, strategy decks, and tracking documents
  • Support Marketing Manager with internal and external communications
  • Prepare meeting agendas and capture detailed notes
  • Provide daily recap reports with updates, progress, and next steps
  • Oversee gift card organization, tracking, and inventory
  • Manage marketing calendars, activation schedules, and timelines
  • Uploading all marketing reports to airtable for corporate leaders to review monthly
  • Send weekly recap reports outlining completed tasks, pending items, upcoming deadlines, and next steps to ensure alignment across both properties
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