Retail Community Assistant Market Manager

Greyson Clothiers•Detroit, MI

16d•Onsite

About The Position

As an Assistant Market Manager at the Greyson Clothiers Flagship location, you are a key driver of sales performance, people development, and operational excellence in a high-volume environment. In this role, you will oversee the day-to-day business and lead store execution, ensuring the team delivers a best-in-class client experience and brand standards at all times. You’ll partner closely with Senior Retail Leadership to deliver results, coach performance, and build a strong store culture rooted in community, accountability, and elevated service. This role is based in Detroit—home to Greyson Headquarters—and is a highly visible leadership position, representing the company at the highest level while serving as a direct extension of brand standards and expectations. This role requires confident, autonomous leadership and the ability to deliver results with pace, precision, and consistency.

Requirements

2 + years’ experience leading a team in an elevated retail or fashion environment is essential; golf or athleisure experience is a plus.
Strong communication and interpersonal skills, with the ability to motivate, coach, and hold teams accountable.
A passion for delivering exceptional customer service and building a collaborative, high-performance team culture.
Strong style instincts aligned with the Greyson brand aesthetic and the ability to influence culture.
Demonstrated ability to operate strategically while leading hands-on on the sales floor in a fast-paced, high-volume setting.
Familiarity with the Market and an established network or ability to build strong relationships with local clients, businesses, and community partners.
Ability to work a flexible schedule—including nights, weekends, and holidays—as needed to support the business and operating hours.

Responsibilities

Serve as the ambassador for the Detroit market, representing Greyson in the community and on the sales floor with a flagship-level presence, owning daily execution and decision-making to drive results.
Identify and act on local opportunities that drive traffic, new client acquisition, and brand visibility.
Lead daily priorities across sales, service, people leadership, and operations.
Ensure clear communication, follow-through, and accountability across the team.
Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly proﬁtability
Demonstrate sales leadership by playing an active role on the sales ﬂoor through customer engagement with top clients, ensuring the highest level of customer service is provided
Create a high-performance selling culture rooted in authentic relationship-building and repeat clientele to drive sales
Monitor and act on key business drivers (traffic, conversion, AOV, UPT) to improve performance.
Train, develop, and coach the team on product knowledge, styling, brand storytelling and selling behaviors.
Provide real-time feedback and support performance management in a timely, professional manner.
Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping.
Drive sales and new client acquisition through community events, local partnerships, and targeted outreach.
Plan and execute events with clear goals for traffic, CRM capture, appointments, and sales.
Lead post-event follow-up to convert attendees into repeat brand loyalists.
Support payroll and scheduling to align staffing with traffic and business needs.
Execute daily operating standards: opening/closing routines, cash handling, compliance, and store standards.
Maintain a client-ready environment across the sales floor and back of house.
Drive and monitor CRM database reporting to ensure the capture of meaningful customer data for the purpose of building relationships to personalize future client development opportunities.
Increase associate adoption through outreach expectations, accountability, and measurable results.
Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty.
Maintain an attractive, well-merchandised store aligned to Greyson visual standards.
Execute merchandising directives with urgency and accuracy.
Identify and communicate product concerns in a timely manner to support business goals
Ensure effective inventory and asset management, including physical inventories, variance reconciliation, and shrink-reduction practices.
Maintain organized stockroom standards and strong product flow disciplines.
Oversee the processing of daily incoming and outbound merchandise requests and shipments.
Collaborate with Senior Retail Leadership to identify opportunities and address business needs that support flagship growth and performance.
Work collaboratively with cross-functional partners to achieve shared business outcomes.