Assistant Manager

Burgermaster•Mount Vernon, WA

11d•$33 - $37

About The Position

Locally owned since 1952, Burgermaster is a family-owned restaurant chain specializing in local, grass-fed beef burgers served drive-in style. Burgermaster feels like your neighborhood family-oriented diner, while serving food at speeds comparable with fast food restaurants! We are a growing fast casual restaurant group with a footprint across multiple locations. Our brand is known for its innovative approach to dining, commitment to quality, and a culture that champions growth, learning, and operational excellence. As we continue to expand, we are looking for assistant managers who shares our passion for the restaurant industry and is eager to grow with us.

Requirements

Strong supervisory and leadership skills.
Excellent interpersonal skills with a focus on customer service.
Excellent time management skills.
Excellent organizational skills and attention to detail.
Familiarity with food handling, safety, and other restaurant guidelines.
Proficient with Microsoft Office Suite or related software.
Strong oral and written communication, Spanish language a plus.
High school diploma or equivalent preferred.
Previous restaurant experience required; management or supervisory experience preferred.
Successful completion of corporate training program required.
Food handler’s permit required within 7 days of hire.
ServeSafe certifications required within 1 year of hire to Supervisory role

Nice To Haves

Spanish language a plus.
management or supervisory experience preferred.

Responsibilities

Assists in managing the hiring and training of restaurant staff.
Works with Manager in managing callouts to ensure proper coverage.
Ensures customer satisfaction with all aspects of the restaurant and dining experience.
Handles customer complaints, resolving issues in a diplomatic and courteous manner.
Works with Manager to develop, train, and ensure a great place to work.
Works with Manager to conduct performance evaluations that are timely and constructive.??
Works with Manager to handle discipline and termination of employees in accordance with restaurant policy.
Review and manage communications in our Burgermaster Corporate communication tool.
Periodically assists with end of day financial reconciliation.
Oversee and conduct daily inspection of food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
Periodically evaluate and submit requests to the maintenance team for restaurant equipment repairs and maintenance
Performs other duties as assigned.?