Assistant Manager

Sweetspot Dispensary•New York, NY

12d•$60,000•Onsite

About The Position

Sweetspot is seeking a dedicated and compliance-driven Assistant Manager to support daily operations at our beautiful new dispensary in the West Village. In this role, you will help train and mentor cannabis advisors, maintain accurate inventory and operational records, and assist in developing and implementing SOPs in alignment with New York's Office of Cannabis Management rules and regulations. The Assistant Manager will work closely with staff to ensure exceptional customer service, operational efficiency, and full regulatory compliance while providing ongoing leadership and support across the dispensary. The Assistant Manager is responsible for the overall operations of the dispensary. The Assistant Manager will report directly to the Dispensary Manager and the VP of Retail Operations. The Assistant Manager is responsible for managing the day-to-day operations of the dispensary in accordance with state and local laws, and standards set by Sweetspot. This position provides support to all employees which includes: scheduling, training, providing policy and procedure updates, product information, and keeping updated with industry news. They are responsible for maintaining the dispensary sales floor, ordering and receiving all inventory and products, arranging deliveries, and maintaining facility compliance and cleanliness. They must maintain a professional appearance, organized work environment and facility appearance.

Requirements

2-3 years of experience managing staff and general operations knowledge.
Demonstrated ability to create and modify SOPs.
Ability to handle interpersonal relationships and solve conflicts between employees.
Ability to demonstrate proficiency in the following areas:
Personnel management
Inventory management
Development and implementation of quality control measures
Problem solving
Physical ability to walk back and forth across the facility and lift/move up to 50lbs if necessary.
Must be 21 or older.

Responsibilities

Training all staff members.
Oversight of staff accurately preparing and packaging customer orders in our designated experience area in a manner meeting all requirements set forth by the OCM
Follow all existing inventory and inspection procedures to ensure full compliance in performing essential job functions.
Maintain accurate record keeping of inventory levels and packaging materials.
Schedule and oversee all inventory activities as required by New York's regulations and Standard Operating Procedures (SOP's).
Document creation and oversight that all staff members are following SOPs.
Work closely with the Inventory team and Cannabis Advisors to ensure accurate record keeping of all inventory.
Have intimate knowledge of all aspects of the dispensary and provide staff support when issues arise.
Maintain daily receipts, expenses and reporting.
Proper processing and filing of Invoices, manifests, and vendor licensing.
Document and report all inventory reconciliation and discrepancies.
Managing financial records.
Conduct scheduled and random audits of both dispensary operations and financial records.
Assist in the creation of SOP's.
Conduct periodic audits and make appropriate revisions of SOP's.
Conduct and document staff training on SOP's.
Keep up-to-date with both state and federal laws and regulations.
Conduct training with staff on both state and federal laws and regulations.