Assistant Manager - Chick-fil-A
About The Position
We strive for excellence and aim to create a remarkable experience for our guests and our team. Our vision is to be Holland's most caring company. Chick-fil-A Holland offers a leadership development program focused on personal growth, allowing top leaders to influence and help manage a multimillion-dollar business. We have been recognized for sales growth, profitability, and guest experience by maintaining high standards, recruiting high-performing leaders, and driving innovation. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Requirements
- Able to work 40-45 hours per week
- Proven leadership in a fast-paced restaurant
- 2 years consecutive leadership experience
- Reliable transportation
- Willingness to grow and take on challenges
- Strong accountability for self and team
- Positive attitude and energy
- Excellent communication and situational awareness
- Sense of urgency
- Integrity
Nice To Haves
- 2-year degree or pursuing one
- 3 years of Chick-fil-A experience
- ServSafe certified
Responsibilities
- Train and develop a high-performing team
- Coach leaders through encouragement and on-floor guidance
- Model Second Mile Service and a guest-first mindset
- Maintain high standards for taste, speed, cleanliness, friendliness, and accuracy
- Enforce food safety, quality, and handbook policies
- Coach team leaders on proper procedures and people development
- Ensure professionalism and positive attitude across the team
- Help prevent and resolve personnel issues
- Maintain cleanliness, stocking, and product organization
- Support the director team with food cost, labor analysis, and guest experience
- Work with Team Leaders and Assistant Team Leaders to improve team and guest experience
- Open availability (day and night) for 40-45 hours per week, typical shifts 2:00-11:00 or 6:30-3:00
- Available for all holidays including Black Friday, Tulip Time, and December
- Willing to start with majority of hours in position, earning administrative time over time
- Be on call on days off or come in early if needed
- Support the operator, directors, and restaurant with any additional tasks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Food Services and Drinking Places
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
