Assistant Manager DD212

Dunkin'Fern Park, FL
3dOnsite

About The Position

At Dunkin’, our Assistant Managers are the engine behind great guest experiences. You’ll support the Restaurant Manager in leading day-to-day operations, developing team members, and making sure every donut and every customer leaves happy.

Requirements

  • Experience in quick service, retail, or restaurant leadership preferred
  • High-energy, people-first leadership style
  • Strong communication and problem-solving skills
  • Willingness to learn and grow with the brand
  • Ability to lift/move heavy items and stand for long periods
  • Must pass a background check

Responsibilities

  • Oversee floor operations and daily store routines
  • Ensure smooth, efficient, and fun shifts for both team and guests
  • Help onboard and coach team members using Dunkin’ training tools
  • Support a culture of growth, positivity, and learning
  • Set the tone for fast, friendly, and accurate service
  • Help resolve guest issues with professionalism and a smile
  • Assist with hitting sales, labor, and profit goals
  • Keep an eye on inventory, waste, and labor efficiency
  • Foster teamwork, accountability, and respect
  • Celebrate wins and coach through challenges
  • Ensure adherence to Dunkin’ standards, franchisee policies, and local law
  • Keep a safe, clean, and welcoming store environment. And other duties assigned.

Benefits

  • Competitive pay
  • Health, dental & vision benefits
  • Flexible scheduling
  • Paid time off
  • Employee discounts
  • Advancement opportunities-we love to promote from within!
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