Part-Time Assistant Manager - The UPS Store 010524
About The Position
The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Assistant Center Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development. The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance. This is a part-time position, and candidates must be willing and able to work a flexible schedule of 25 to 30 hours per week that may span Monday through Saturday.
Requirements
- High school diploma or GED (college coursework or a degree preferred)
- One year of retail store operations experience
- Strong supervisory/managerial/leadership skills
- Excellent computer/internet/software knowledge
- The physical ability to perform this job (lifting, bending, etc.)
- Knows how to listen, follow, lead, and help the Center Manager attain defined targets.
- Must have a dynamic personality and must be able to help motivate a team to optimize performance.
- Must be willing and able to work a flexible schedule of 25 to 30 hours per week that may span Monday through Saturday.
- Strong verbal and written skills are essential for interacting with customers and staff.
- The ability to provide excellent service and handle customer inquiries and issues is crucial.
- You'll need to be organized to manage daily operations, scheduling, and inventory.
- The assistant manager will likely be involved in training, scheduling, and motivating the staff.
- Proficiency in using computer applications, including Microsoft Word, Excel, and potentially QuickBooks, is important.
- Understanding of shipping procedures, printing processes, and retail operations is essential.
- The ability to lift and handle packages (potentially 50-75+ pounds) is required.
- Reliability and responsibility are key, as you'll be a key part of the store's operations.
- An outgoing personality and a positive attitude are beneficial for interacting with customers and staff.
- It's important to understand what's expected of you, including communication, problem-solving, quality of work, and escalation management.
- Continuously learn about your department, take business courses, and explore opportunities to go above and beyond.
- Be on time, dress professionally, and be prepared to work when others are unavailable.
Nice To Haves
- Prior retail experience, ideally with supervisory experience, is preferred.
Responsibilities
- Managing day-to-day store operations, including opening and closing.
- Assisting with customer service, shipping, and printing.
- Helping to manage staff productivity and performance.
- Possibly involved in financial reporting, inventory management, and ordering.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
