Assistant Manager-Kansas City, MO

Storage Mart • Independence, MO

1d • Onsite

About The Position

StorageMart is seeking an Assistant Store Manager to be a vital part of its retail sector. The company prides itself on core values of Easy, Clean, and Service, aiming to provide a seamless customer experience, clean facilities, and outstanding service. As an Assistant Store Manager, the role involves supporting store operations, delivering exceptional customer service, maintaining the facility, managing customer accounts, and occasionally traveling between locations. StorageMart is a family-owned business and one of the largest independent providers of self-storage solutions across the U.K., Canada, and the United States, committed to expanding its portfolio and making a positive community impact.

Requirements

• Strong communication and problem-solving abilities to effectively address customer needs.
• Exceptional organizational and time management skills.
• Willingness to work outdoors and maintain the grounds.
• A valid driver’s license, valid insurance, and vehicle (mileage reimbursed for travel between stores).
• Basic computer skills.

Nice To Haves

• Retail sales and administrative experience

Responsibilities

• Collaborate with the Store Manager to enhance business growth and maximize sales.
• Engage with customers through phone, face-to-face, and email, ensuring they feel valued and supported.
• Open, operate, and close the office.
• Perform light maintenance and cleaning of the property to ensure it is clean, safe and secure for customers and their belongings.
• Handle customer accounts, assist with account setup, and oversee general administrative tasks, including debt management.
• Occasionally support other stores while maintaining consistent standards across all sites.

Benefits

• Competitive Wage
• Company-supported workplace retirement plan
• A rewarding role where you can learn every aspect of our business (Growth Opportunities)
• Milestone awards, company events, and use of Bonusly! (Recognition Programs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees