Assistant Manager - 5380

Guardian Real Estate Services LLC•Corvallis, OR

40d•$19 - $21

About The Position

Guardian has an opportunity for a Full-Time Assistant Manager to join our committed team at Hillhouse, Santiam Terrace, and Walnut Court Apartments! Hillhouse, Santiam Terrace, and Walnut Court are an affordable (LIHTC / HUD) apartment communities with a combined total of 120 units located in Albany, OR and Corvallis, OR. The Assistant Manager will help the Community Manager with day-to-day operation of the properties, administration of resident paperwork, completion of property accounting, reports, and work orders. This individual will support the Community Manager in enforcing Guardian Management policies and procedures, and to adhere to Fair Housing and Landlord Tenant Laws at all times. This position is responsible for coordinating with other property staff and vendors to provide outstanding customer service to the residents, maintain excellent curb appeal, provide well-timed and proactive property maintenance, safeguard the good financial health and stability of the properties, confirm timely compliance with all government and property program requirements, and complete all required paperwork and reports on time. For this position, we need a dynamic self-starter who enjoys working with others and excels in a fast-paced office environment. The ideal candidate will be highly organized, professional, and communicative with previous LIHTC experience (preferred). Schedule: 40 hours / week; Monday - Friday, 8AM-5PM

Requirements

High school diploma or GED.
A minimum of one year of experience in multifamily property management.
Strong customer service skills.
Excellent attention to detail and organizational skills.
Strong mathematical skills.
Possess strong technology, internet and general computer use skills and willingness to learn new programs as needed.
Ability to speak, read and write in English.
Ability to communicate effectively and in a timely manner; both verbally and in writing.
Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

Nice To Haves

previous LIHTC experience (preferred)

Responsibilities

Represent Guardian in a positive and professional manner at all times.
Support Community Manager’s efforts to assure that the company’s efforts fully meet and exceed property management obligations.
Work in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
Coordinate collection and documentation of all revenues following lease obligations of tenants and Guardian’s policies on accounts receivable.
Ensure that your work is in compliance with the affordable program requirements applicable to the property.
Complete resident income certifications and recertifications in a timely and accurate manner in order to maintain compliance with program funding and regulatory agency requirements.
Complete move-in/move-out paperwork with residents.
Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
Under the direction of the Community Manager, coordinate and administer the day-to-day leasing activities such as touring potential residents, completing guest cards, maintaining and updating the property’s wait list, following up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating property traffic information in reports and property management databases.
Identify leasing prospects and occasionally respond to routine leasing inquiries.
Purchase goods/services/supplies as directed by the Community Manager and input invoices for into the property management system (Yardi Voyager).
Work with Community Manager and Maintenance Staff to coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors.
Follow confidentiality guidelines for all resident, property, owner, and Guardian information at all times.
Accurately record time worked, adhere to time keeping guidelines including approving site staff time records on a daily basis.
Liaison with corporate departments to provide a team approach to the management of the property.
Establish and maintain collaborative working relationships between departments and with coworkers.
Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
Other duties as assigned by the Community Manager or Portfolio Manager.