Assistant Manager - 003

Keplr Vision • Peru, IL

2d

About The Position

This is a position that carries a great deal of broad responsibility for ensuring the highest-quality client service and patient care at the practice. You will help to oversee other staff to ensure an exceptional client experience. Primary responsibilities include overseeing day-to-day operations of the practice, including:
opening and closing
patient scheduling
patient/client relations
quality assurance
optical sales
mentoring and coaching others
guiding team to ensure excellent customer service and employee performance
serving as a role model

Requirements

• Excellent customer service skills
• personal presentation
• highly-organized
• extremely dependable
• experienced in optical practice operations
• experienced in optical sales
• familiarity with optical/eyewear/fashion trends
• able to think and act quickly on your feet and identify emerging issues before they become "issues"

Responsibilities

• overseeing day-to-day operations of the practice
• opening and closing
• patient scheduling
• patient/client relations
• quality assurance
• optical sales
• mentoring and coaching others
• guiding team to ensure excellent customer service and employee performance
• serving as a role model
• ensure smooth practice processes
• select eyewear
• troubleshoot patient/client issues
• fit lenses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees