FULL TIME Assistant Manager - West Manchester 13 - $20.00

Regal Theatres•York, PA

18h•Onsite

About The Position

The Assistant Manager is an hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mission statement and policies. Essential Duties and Responsibilities include the following. Other duties may be assigned. Regular and consistent attendance. Upholding and administering all theatre policies. The training, developing, coaching and supervising of non-management employees. Performing all staff positions as required. Operating all projection and audio-visual equipment within the theatre, both hardware and software, including all applicable film handling (threading, building-up, tearing down, etc.) and maintenance as required. Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills. Ensure required alcohol certification and training are current where applicable. Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents. Ensuring guest satisfaction. Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other mode of payment or accountability deemed applicable by Regal. Knowledge and compliance of dress code. Have completed or in the process of completing the management certification program. Have reviewed and understand the ROM. The interviewing, hiring, scheduling, coaching, counseling, suspending of any cast member, with oversight from the General Manager or senior management of the facility, and after conferring with the Human Resources Manager, terminating of any employee. Properly administrating all applicable paperwork and upholding all company policies as they pertain to Human Resources. Controlling costs, including all direct operating expenses; purchasing and ordering concession and café stock and any other supplies needed for daily operations, as well as the inventory and auditing processes involved in tracking those supplies. Supervising theatre maintenance (building and grounds, where applicable), including performing minor repairs and obtaining qualified personnel for large maintenance concerns. Marketing and promotions of feature film engagements; scheduling of movie show times and the timely delivery of show times to all proper channels. Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination. Additional Duties and Responsibilities as assigned by the GM or other senior manager.

Requirements

At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management (subject to VP approval)
If assigned duties include selling/serving alcohol, must be of legal age to sell and serve alcohol according to state or local laws
Complete any legally required state or local training and obtain the required certificate for alcohol service
Complete the Regal Responsible Beverage Server training on Regal Online University
Possess good public speaking skills
Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc.
Listen effectively, respond clearly and directly, and ability to explain information to others
Perform calculations with speed and accuracy, and identify and correct errors
Identify problems, gather relevant data, and note possible causes of problems
Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions
Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision
Perform under pressure and/or opposition
Proven experience with PC platforms
Knowledge of basic office programs including e-mail, word processing and spreadsheets
Operate copiers and other office equipment
Devise and access different filing systems
Maintain attention to detail
Use tools and equipment with dexterity
Perform mechanical tasks as necessary
Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others
Establish goals, budget time, and set priorities to achieve desired objectives

Responsibilities

Operate and supervise a theatre and its employees
Act as a representative to Regal consistent with mission statement and policies
Maintain regular and consistent attendance
Uphold and administer all theatre policies
Train, develop, coach, and supervise non-management employees
Perform all staff positions as required
Operate all projection and audio-visual equipment within the theatre, both hardware and software, including film handling and maintenance
Maintain working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, and TMS operation
Ensure required alcohol certification and training are current where applicable
Monitor risk management as it pertains to the theatre, including employee and patron safety, loss prevention, emergency situations, and accident handling, reporting, and investigating
Ensure guest satisfaction
Count, deposit, and reconcile all receipts taken in during a business day (cash, credit cards, coupons, gift cards, checks, discount tickets, and other modes of payment)
Maintain knowledge and compliance of dress code
Complete or be in the process of completing the management certification program
Review and understand the ROM
Interview, hire, schedule, coach, counsel, suspend, and, with oversight from the General Manager or senior management and after conferring with the Human Resources Manager, terminate employees
Properly administer all applicable paperwork and uphold all company policies as they pertain to Human Resources
Control costs, including all direct operating expenses
Purchase and order concession and café stock and any other supplies needed for daily operations
Manage inventory and auditing processes involved in tracking supplies
Supervise theatre maintenance (building and grounds, where applicable), including performing minor repairs and obtaining qualified personnel for large maintenance concerns
Manage marketing and promotions of feature film engagements
Schedule movie show times and ensure timely delivery of show times to all proper channels
Read and understand training materials that will cover subjects such as sexual harassment and discrimination
Perform additional duties as assigned by the GM or other senior manager
Plan, assign, and direct work
Appraise performance
Reward, address complaints, and resolve problems
Discipline employees under the direction of the General Manager or senior manager

Benefits

Medical and prescription coverage (with company contributions)
Life insurance (at no charge)
Disability insurance (at no charge)
Dental insurance options for employees and their dependents
Vision insurance options for employees and their dependents
Supplemental Life insurance options for employees and their dependents
Accident insurance
Critical Illness insurance
Hospital Indemnity insurance
Vacation time
Sick leave
Free movie passes
Discounted concessions at any Regal location
401(k) retirement plan with a company match (eligible at age 21 and after six months of service)