FULL TIME Assistant Manager - West Manchester 13 - $20.00

Regal • West Manchester Township, PA

13h • Onsite

About The Position

The Assistant Manager is an hourly employee primarily responsible for the operation and supervision of a theatre and its employees, acting as a representative to Regal in line with its mission and policies. Key duties include upholding and administering all theatre policies, training, developing, coaching, and supervising non-management employees, and performing all staff positions as needed. The role also involves operating and maintaining all projection and audio-visual equipment, including film handling and booth technology, and ensuring compliance with alcohol certification requirements where applicable. The Assistant Manager monitors risk management, including employee and patron safety, loss prevention, and emergency situations, and is responsible for ensuring guest satisfaction. Financial duties include counting, depositing, and reconciling all daily receipts. The position requires knowledge and compliance with the dress code, completion or progress in the management certification program, and understanding of the ROM. Human Resources responsibilities include interviewing, hiring, scheduling, coaching, counseling, and suspending cast members, and potentially terminating employees with oversight from the General Manager or senior management and Human Resources Manager, while administering all applicable paperwork and upholding company HR policies. The role also involves controlling costs, purchasing and ordering concession and café stock, managing inventory, supervising theatre maintenance (including minor repairs), and marketing and promoting feature film engagements, including scheduling show times. Additionally, the Assistant Manager must read and understand training materials on subjects such as sexual harassment and discrimination. Additional duties may be assigned by the General Manager or other senior manager.

Requirements

• At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to VP approval.
• If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, must be of legal age to sell and serve alcohol according to state or local laws.
• It is your responsibility to complete any legally required state or local training and obtain the required certificate.
• In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.
• Possess good public speaking skills.
• Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc.
• Listen effectively, respond clearly and directly, and ability to explain information to others.
• Perform calculations with speed and accuracy, and identify and correct errors.
• Identify problems, gather relevant data, and note possible causes of problems.
• Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
• Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision.
• Perform under pressure and/or opposition.
• Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets.
• Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail.
• Use tools and equipment with dexterity, and perform mechanical tasks as necessary.
• Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others.
• Establish goals, budget time, and set priorities to achieve desired objectives.

Responsibilities

• Regular and consistent attendance.
• Upholding and administering all theatre policies.
• The training, developing, coaching and supervising of non-management employees.
• Performing all staff positions as required.
• Operating all projection and audio-visual equipment within the theatre, both hardware and software, including all applicable film handling (threading, building-up, tearing down, etc.) and maintenance as required.
• Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
• Ensure required alcohol certification and training are current where applicable.
• Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
• Ensuring guest satisfaction.
• Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other mode of payment or accountability deemed applicable by Regal.
• Knowledge and compliance of dress code.
• Have completed or in the process of completing the management certification program.
• Have reviewed and understand the ROM.
• The interviewing, hiring, scheduling, coaching, counseling, suspending of any cast member, with oversight from the General Manager or senior management of the facility, and after conferring with the Human Resources Manager, terminating of any employee.
• Properly administrating all applicable paperwork and upholding all company policies as they pertain to Human Resources.
• Controlling costs, including all direct operating expenses; purchasing and ordering concession and café stock and any other supplies needed for daily operations, as well as the inventory and auditing processes involved in tracking those supplies.
• Supervising theatre maintenance (building and grounds, where applicable), including performing minor repairs and obtaining qualified personnel for large maintenance concerns.
• Marketing and promotions of feature film engagements; scheduling of movie show times and the timely delivery of show times to all proper channels.
• Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.
• Additional Duties and Responsibilities as assigned by the GM or other senior manager.

Benefits

• Medical and prescription coverage, with contributions from the company towards the cost.
• Life insurance at no charge.
• Disability insurance at no charge.
• Dental, Vision, and Supplemental Life insurance options for both employees and their dependents.
• Accident, Critical Illness, and Hospital Indemnity insurance.
• Vacation time and sick leave.
• Free movie passes and discounted concessions at any Regal location.
• 401(k) retirement plan, with a company match, once they reach the age of 21 and have completed six months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees