Assistant Manager

THE MELT•Oakland, CA

11d•$21 - $26

About The Position

At The Melt, we do things differently. We believe in challenging the stereotypes and roadblocks associated with some QSR, Fast Casual, and Food Service careers. We believe that a career in the Food Service industry is a fast-paced and exhilarating experience that not everyone is cut out for. At The Melt, our number one priority is simple; deliver experiences so great our guests and crew members say “I Love It Here”. We provide the opportunity to pursue your success by offering comprehensive training that teaches you how to deliver “I Love It Here” experiences to our guests and crew members. Who are we? We’re a growing brand and we’re big believers in promotion from within. We know the best future leaders are built from the inside, and we’re committed to creating real opportunities for people to learn, grow, and move up with us. The Melt is a fast-casual restaurant serving up 100% all natural, made-to-order comfort food with premium ingredients. Our menu features melty burgers, grilled cheese, crispy chicken, fries, soups, salads, mac & cheese, and shakes — all made with the quality, care, and flavor our guests love. Born in San Francisco, The Melt currently operates restaurants across California and Arizona, and we’re excited to keep growing and bringing more guests the food they can’t stop craving. Therefore, we are seeking (Experienced ONLY) food service professionals to support our current and future growth needs. At The Melt, we help (Highly Experienced ONLY) high-performing Assistant Managers/General Managers/Shift Supervisors change the trajectory of their current and past experiences by offering them the opportunity to escape dead-end situations and pursue professional growth with a growing company. Our Values are the backbone of decision-making at The Melt. These values are: “The BIG 3” • Be The Best: We’re committed to being the best in everything we do. • Inclusive: Everybody feels welcome. We embrace diversity at every level and stand against intolerance. • Good For All: We balance the needs of the guest, the team, and the company. If you exemplify our values in your everyday actions and you are a highly experienced Assistant Manager/General Manager/Shift Supervisor within the industry and are looking for an exciting opportunity to deliver “I Love It Here” experiences to your Guests and Crew Members, then The Melt is for you. If you exemplify our values in your everyday actions and you are an experienced Assistant Manager/General Manager/Shift Supervisor within the industry and are looking for an exciting opportunity to deliver “I Love It Here” experiences to your Guests and Crew Members, then The Melt is for you. Position Description Title: Assistant Manager Reports To: General Manager As a primary management team member, the Assistant Manager works directly with the General Manager in the overall operations of the store. Reporting directly to the General Manager, the Assistant Manager acts as store leader in the absence of the General Manager.

Requirements

Must be Happy and Positive with a collaborative leadership style
Must have at least 1-2 years of Restaurant Management experience within The Fast Casual, QSR or Mid-Scale Casual Dining segment.
Must have strong interpersonal skills, the ability to learn quickly and the leadership skills to build and be part of a team
Must be able to work under pressure and multi-task in a fast-paced environment.
Must have exceptional work ethic
Must be 16 to apply
Must be available to work 40-50 hours per week, including weekends.
Must develop and maintain effective working relationships
Must have strong interpersonal skills, the ability to learn quickly and the to work as part of a team

Responsibilities

Leads Crew Team
Leads and directs Crew shifts acting as manager-in-charge of store
Partners with General Manager to coach, counsel and direct Crew Members
Ensures a positive team environment and maintains a calm professional demeanor always
Creates a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to Crew to ensure operational excellence and to improve Crew performance
Participates in the staff planning, interviewing and hiring process for new Crew Members
Leads Service Excellence
Ensures “I Love It Here” experience for every guest
Ensure standards are consistently met for speed of service, order accuracy, product quality, and store cleanliness
Handles problem resolution with composure while living The Melt values
Inspires, motivates, and coaches Crew Members to their very best performance
Leads Profitable Operations
Executes opening and closing duties – opening shift, shift change, and closing shift procedures
Ensure food quality, food safety and store cleanliness.
Follows all health, safety and sanitation guidelines.
Manages to shift schedule and utilizes deployment tools to maximize shift performance
Manages inventory needs by ordering, receiving and storing items according to procedures
Follows cash management and cash register policies and ensures all Crew always follow procedures