Assistant Manager, Non-Exempt

Playa Bowls • Northville Charter Township, MI

7h • Onsite

About The Position

Playa Bowls is New Jersey's Original Acai Shop, founded in 2014, with a mission to serve high-quality, innovative products to support healthier lifestyles and inspire fun, excitement, and togetherness. The company focuses on providing delicious bowls with authenticity and passion. Starting from a small setup, it has grown into a 200-unit operator and franchisor. As an Assistant Manager, you are expected to be a positive and enthusiastic people-person with a passion for fruit, superfoods, and healthy living. You will work closely with the shop Manager, handling various tasks from training new employees to strategic problem-solving. The role is suited for individuals who thrive in fast-paced environments, seek career growth, embrace entrepreneurial thinking, innovation, and enjoy a fun atmosphere.

Requirements

• Previous Managerial Experience
• Valid Driver’s License
• A Team Player
• Great Customer Service
• Knowledge of Supply Chain
• Personnel and Human Resources Duties
• Communication and Active Listening Skills
• Critical Thinking
• FUN
• Must pass the ServSafe certification within 3 months of employment.
• Must be available to work weekends

Responsibilities

• Check products to ensure consistency, palatability, and quality
• Investigate and resolve complaints regarding food quality, service, and accommodations
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it’s up to Company Standards
• Schedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparation
• Review work procedures and operational problems to determine ways to improve service, performance, or safety
• Perform some food preparation or service tasks such as prepping, clear tables and serving food and drinks when necessary
• Maintain food and equipment inventories and keep inventory records
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
• Order and purchase product, equipment, and supplies
• Organize and direct worker training programs, resolve personnel problems, and evaluate employee performances
• Assess Team Member's needs, and recruit new hires using Company methods such as ADP WFN, advertisements, or attendance at job fairs
• Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control
• Utilize POS system, operate cash register and make bank deposits.
• Fill out business or government forms, maintain records, reports, or files and safety reports
• Adhere to company opening and closing procedures and maintain accompanying records
• Fill in for General Manager in the event of an extended absence
• Lives the Playa Bowls mission, purpose, and values

Benefits

• Tips: Our awesome staff + our awesome guests = a lot of tips!
• Development: Our Playa Bowls training program will allow you to grow your skills to use in any career!
• Fun Environment: We are always dancing, smiling & having lots of fun!
• Playa Discounts: If an employee is working, they receive 50% off and one free bowl during their shift & if they're not working, they receive 30% off! Win-win!

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed