Assistant Manager North Toledo

S&G•Toledo, OH

21h

About The Position

An Assistant Manager at S&G serves as direct support of the store manager; ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly manages employees and works closely with Store Manager to ensure the store maximizes sales and profits while maintaining asset controls

Requirements

High School Diploma or GED
Previous supervisory experience preferred
Retail experience a plus
Completion of the Assistant Store Manager Training program and other relevant Company required training programs and required certifications
Good understanding of Company systems and technology
Excellent communication skills and the ability to research and resolve issues
Knowledge of retail business management practices
Knowledge of all types of store transactions and related programs
Knowledge of ways to handle customer and employee injuries, incidents and accidents
Retail experience / Customer Service Experience Required
Ability to occasionally lift of objects up to 50 pounds
Ability to frequently lift objects up to 10 pounds
Ability to rarely perform repeated climbing and fine hand manipulations
Ability to occasionally perform repeated squatting/kneeling/stooping, twisting and pushing/pulling
Ability to frequently perform repeated bending and reaching
Ability to continuously perform repeated simple hand grasping
Ability to work in intermittent temperature for short periods of time, e.g., outside at the pumps and in the cooler
Ability to stand for an entire shift if/as required
Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods
Has necessary means to conduct area pricing surveys

Nice To Haves

Exhibits strong leadership qualities and a desire to succeed
Serves as coach to employees by modeling appropriate workplace behavior
Interacts positively with employees by seeking input and providing appropriate feedback
Seeks opportunities for employees to develop skills
Identifies and attracts outgoing, customer focused individuals to build a customer driven workforce
Understands, actively demonstrates and promotes the principles of the customer service initiatives
Creates excitement around Company initiatives in order to drive sales goals
Empowers employees to make non-personnel related decisions in absence of immediate Manager
Fosters a work environment where good performance is recognized and rewarded

Responsibilities

Provides customer service leadership and direction for entire store and team of employees working in the same location
Ensures that employees follow all Company policies
Promotes and maintains a clean and organized store appearance inside and out
Fosters an environment focused on customer service and satisfaction
Promotes staff retention by working to develop leaders, empower employees and encourage increased employee productivity
Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan-o-gram integrity and appropriate sign placement
Ensures the store maximizes sales and educates staff on selling initiatives
Monitors store activities to ensure that transactions are taking place in the proper manner
Ensures foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products
Ensures that all necessary store reports and paperwork, including performance appraisals, are completed in a timely fashion