Assistant Manager - PT - 3024

GREASE MONKEY INTERNATIONAL•Beaumont, TX

1d•Onsite

About The Position

The Assistant Manager assists senior leadership in a FullSpeed Automotive facility to ensure the highest operational standards and excellent customer experience. This role involves meeting customer service expectations, achieving sales goals, controlling costs, and managing profitability. The Assistant Manager is also responsible for training and ensuring the technical proficiency of team members, maintaining workplace safety and maintenance standards, and fostering a culture of teamwork and customer service.

Requirements

Preferably at least 1 full year in Automotive Retail Leadership and in leading and training people.
Ability to complete computerized work schedules, performance plans, opening and closing procedures with ease.
Proficient in technology and capable of using our computer systems.
Pit Crew Certified (internal candidates).
Excellent communication skills that are professional and respectful to meet the needs of customer and team members interactions.
Strong logical thinking, business acumen skill set and mathematical common sense.
Ability to deliver exceptional customer experience with honesty, humility and integrity.
Ability to adapt to the constantly changing demands of the automotive service industry, flexibility to meet the customers’ needs.
Driver’s License.
Successful results of a background check.
Must be able to lift over 40 pounds on a regular basis.
Must be able to bend over, reach up or down and stand for many hours at a time.

Nice To Haves

State inspector or emissions certifications for your State is a plus.
Ability to work mechanical jobs as assigned is highly preferred.

Responsibilities

Assist senior leadership in a FullSpeed Automotive facility to ensure the highest operational standards and excellent customer experience.
Aid in ensuring customer service expectations are met, meeting sales goals, controlling costs, and managing profitability.
Ensure that Center team members are trained and technically proficient.
Maintain workplace safety, maintenance standards, and assist in building a culture of teamwork and customer service.
Engage customers by building relationships that make them feel like guests in our location.
Attract and manage local fleet businesses, while taking care of local customers.
Meet or exceed sales goals daily by completing accurate vehicle health checks and using FSA tool systems provided for every customer.
Complete computerized work schedules, performance plans, opening and closing procedures with ease.
Assist in overseeing daily operations, service bay organization, store readiness, and inventory management.
Deliver results and always strive to do more for the customer and your team.
Implement and maintain safety protocols to ensure a secure and hazard-free workplace, including compliance with OSHA standards and conducting regular safety inspections.
Assist in monitoring and enforcement of all security measures to protect company assets, customer vehicles, and the overall facility.
Ensure company safety, environmental, and employment standards in accordance with local and national governance.