Assistant Manager

JACK ANTHONY INDUSTRIES, INC.•Vallejo, CA

10d

About The Position

The Assistant Manager is a non-exempt, hourly frontline leader responsible for supporting daily site operations, driving membership sales performance, ensuring safety compliance, and supervising team members during assigned shifts. The Assistant Manager may independently open and close the site and provides real-time coaching and operational oversight.

Requirements

Prior leadership experience in a fast-paced environment
Strong communication and coaching skills
Ability to manage multiple priorities

Nice To Haves

Sales performance experience preferred

Responsibilities

Open and close the site in accordance with company procedures
Oversee shift operations to ensure safe and efficient vehicle flow
Monitor staff workflow and productivity during assigned shifts
Ensure service standards and quality controls are maintained
Monitor employee working hours and communicate overtime concerns to site leadership
Maintain operational readiness of equipment and facilities
Supervise team members during assigned shifts
Provide informal coaching and performance feedback
Reinforce company policies, safety procedures, and service standards
Escalate formal disciplinary or performance matters to the General Manager or designated leadership
Drive membership sales performance and support site sales initiatives
Address routine customer concerns
Escalate significant customer issues to upper management
Monitor work areas for hazards
Ensure compliance with safety policies and the Company’s Injury & Illness Prevention Program (IIPP)
Ensure incident reporting procedures are followed