Assistant Manager / Team Lead (Full-Time) – Battle House Laser Tag – Wake Forest, NC

Battle House Laser Tag • Wake Forest, NC

2d • Onsite

About The Position

Ready to turn your love for action, gaming, and people into a rewarding career? Level up from boring retail or restaurant jobs! At Battle House Laser Tag, we're not your average "kiddie" laser tag spot. We're the real deal: massive multi story arenas, realistic weapons modeled after real firearms, and epic tactical missions like Bomb & Rescue, Capture the Flag, and more. Our guests leave with heart pounding memories and you get to lead the charge! As our Assistant Manager / Team Lead, you'll be the Director of Fun, guiding an awesome team to deliver unforgettable experiences every day. This is a hands-on leadership role with real growth potential in our fast-expanding company (multiple locations across NC and beyond!).

Requirements

• Confident public speaking and group leadership skills (you'll be talking to 40+ people at once)
• Previous customer service, hospitality, or team lead experience (retail, events, or entertainment a big plus)
• High energy personality with a passion for fun, teamwork, and making people smile
• Ability to thrive in a fast-paced, weekend-heavy environment
• No laser tag experience needed, we'll train you

Nice To Haves

• Previous customer service, hospitality, or team lead experience (retail, events, or entertainment a big plus)

Responsibilities

• Lead and facilitate tactical laser tag missions, explaining rules and hyping up groups for maximum excitement
• Manage daily operations, oversee team members, and ensure smooth gameplay and guest safety
• Deliver top-tier customer service handle groups, birthdays, corporate team building, and parties
• Train staff to keep the energy high and the "no drama" vibe strong
• Step in as needed to keep the arena running like a well oiled battlefield

Benefits

• Competitive pay + tips split (extra earnings on busy days!)
• Unlimited FREE laser tag for you and discounted games for friends and family discount
• Flexible full-time schedule with room for growth into higher roles
• Be part of a growing brand that's redefining tactical laser tag
• Fun, drama free team environment where work actually feels like play

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed