Assistant Manager, Talent Acquisition

American Cruise Lines • Sandy, UT

5d • Onsite

About The Position

American Cruise Lines, the largest U.S. cruise company, is seeking a motivated and personable Assistant Manager, Talent Acquisition to join our in-house recruiting team in Sandy, UT. As our fleet continues to grow, so does our need for top-tier talent across a range of hospitality and maritime roles. In this dynamic role, you’ll play a key part in identifying, engaging, and hiring exceptional candidates who are passionate about travel and service. The Assistant Manager, Talent Acquisition supports the Talent Acquisition Manager in delivering full-cycle recruiting for both high-volume frontline hospitality roles and shoreside corporate positions, including call center and support teams. This role serves as a player-coach, balancing hands-on recruiting with day-to-day team support, reporting, and operational oversight to ensure timely, high-quality hiring aligned with business needs all while providing a positive candidate experience and representing our brand with professionalism and enthusiasm. At American Cruise Lines, we are driven by our values— Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.

Requirements

• Bachelor’s degree in Human Resources, Business, Hospitality Management, or related field (or equivalent experience).
• 3–5 years of Talent Acquisition experience, including high-volume hiring.
• Experience recruiting both frontline/hourly and professional/corporate roles.
• Strong working knowledge of ATS platforms and recruiting metrics.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Must be able to work onsite in Sandy, UT.
• High-volume and corporate recruiting expertise.
• Team leadership and coaching ability.
• Strong organizational and time-management skills.
• Data-driven reporting and analytical capabilities.
• Excellent communication and stakeholder partnership skills.
• Customer-service mindset aligned with hospitality standards.

Nice To Haves

• Prior experience supporting or leading recruiting teams preferred.

Responsibilities

• Support full-cycle recruitment for frontline, call center, and corporate roles.
• Provide day-to-day guidance and support to Talent Acquisition Specialists (TAS).
• Assist with onboarding, training, and mentoring of TA team members.
• Prepare and distribute weekly recruiting reports and metrics.
• Track recruiter workloads and support productivity and service-level expectations.
• Maintain accurate recruiting data within the Applicant Tracking System (ATS).
• Support process improvements to enhance efficiency, scalability, and candidate experience.
• Serve as a point of contact for escalations and assist as acting manager when needed.
• Ensure compliance with company policies, employment laws, and hospitality industry standards.
• Partner with hiring managers to understand staffing needs, priorities, and timelines.

Benefits

• At American Cruise Lines, our people are the driving force behind our success.
• When you join our team, you’ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level