Assistant Manager - Sales
About The Position
The Assistant Store Manager - Sales (ASM2) at LL Flooring is responsible for sales support, superior customer services and for maintaining the warehouse and stockroom as required. As the Assistant Store Manager - Sales, you will be accountable for assisting the Store Manager and the Assistant Store Manager - Sales Supervisor in reaching and exceeding operational standards which include but are not limited to sales and profit goals on a daily, monthly, and annual basis by. These goals will be achieved by: Assisting customers with making the best selection for their flooring projects Delivering on overall customer satisfaction Providing store management, associate supervision, and daily store operations of the store in the absence of the Store Manager Coaching and mentoring other associates to achieve personal sales goals Assisting with maintenance of the warehouse Proactive selling including outbound sales calls to customers and pros.
Requirements
- A passion for customer service and a desire to grow within our company
- 1+ years of customer facing experience within sales, retail, hospitality etc.
- A High School degree, GED or equivalent
- An interest in home improvement and influencing flooring design choices
- Comfortable with technology, Microsoft office products and basic computer skills
- Engaging communication skills and a conversation starter
- The ability to occasionally lift heavy boxes
- Willingness to learn and operate a forklift - all training will be provided
Responsibilities
- Assisting customers with making the best selection for their flooring projects
- Delivering on overall customer satisfaction
- Providing store management, associate supervision, and daily store operations of the store in the absence of the Store Manager
- Coaching and mentoring other associates to achieve personal sales goals
- Assisting with maintenance of the warehouse
- Proactive selling including outbound sales calls to customers and pros.
Benefits
- A structured career path providing you with career advancement opportunities
- An upbeat, positive culture
- Amazing benefits including medical, dental, vision, 401k, STD, LTD and Paid Time Off
- A work life balance with non-traditional retail working hours
- Paid training on our products to build your confidence
- Monthly Sales Incentives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Merchant Wholesalers, Durable Goods
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
