Assistant Manager, Operations

Touro University New York•New York, NY

About The Position

The Assistant Manager, Operations plays a pivotal role in supporting the Touro University's Operations Division and its associated departments, including Human Resources, Security, Facilities, Design, Construction, and Purchasing. Reporting directly to the Senior Operations Manager, with a dotted line to the Manager of Talent Services, the incumbent in this role will ensure timely execution of high-level operational initiatives and will directly support the institution's hiring efforts.

Requirements

Bachelor's degree required.
3+ years of related experience (i.e. case/project management, operations, Human Resources, etc.).
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint).
Ability to work in a fast-paced environment.
Strong cross-functional collaboration skills with the ability to work across diverse teams and stakeholders.
High level of professionalism, discretion, and attention to detail.

Nice To Haves

Graduate degree with specialization in case management, operations, or equivalent preferred.
Experience in higher education or operations.
Familiarity with procurement processes, HR systems, or facilities management tools.
Project coordination or project management experience is a plus.

Responsibilities

Serve as the central project liaison within the Operations Division.
Plan, track, and execute select operational initiatives at the direction of the Senior Operations Manager.
Support the development and implementation of operational policies, procedures, and process improvements.
Track and update project timelines and corresponding documentation, as necessary.
Manage vendor relationships and negotiations, as needed.
Provide support to grant management operations as needed.
Prepare Tableau reports, presentations, and data summaries for leadership meetings, including Board Meetings or Real Estate Committee meetings.
Manage budget tracking, as needed.
Recruit for positions as assigned.
Build and sustain relationships with third-party agencies/ search firms; manage contract signatory process for new partnerships; liaise with select agencies for recruitment needs.
Provides operational support for organizational development programs which may include workforce planning, talent management, succession planning, retention, and employee engagement.
Lead job posting efforts, via the Touro Careers page as well as selected external web sites and recruitment sources.
Delegate and respond to general recruitment-related inquiries.
Large scale project management support.
Create and manage project documentation.
Lead bid coordination.
Track procurement requests, purchase orders, and delivery timelines via Unimarket software.