Assistant Manager Operations & Housekeeping | Full-Time | Atlantic City Convention Center

Oak View Group•Atlantic City, NJ

6d•$50,000 - $55,000

About The Position

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. The Assistant Manager Operations & Housekeeping provides direct supervision to all full time and part time staff, specifically in the areas of housekeeping and overseeing pre and post event cleanings. This role will pay a hourly rate of $50,000-$55,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until June 12, 2026.

Requirements

Degree in Facility Management or related field experience preferred.
High School Diploma (or equivalent) required.
Minimum 2-3+ years of experience in facility operations supervision or with comparable increasing responsibility in an arena, stadium, convention center, public assembly facility with knowledge of set up/housekeeping and/or event coordination.
Previous experience working with unions.
Demonstrated knowledge of supervisory skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operations.
Self-motivated with excellent organizational skills.
Must be comfortable multi-tasking and working in a fast-paced environment.
Familiarity of OSHA requirements.
Strong interpersonal skills necessary, including excellent verbal and written communication skills.
Possess valid forklift certification or have the willingness to acquire.
Working knowledge of scrubbers, sweepers and forklifts.
Must be available to work nights, days, weekends and holidays.
Ability to work independently and as part of a team.

Responsibilities

Assume management responsibility for all services and activities involved in the operations of all convention and meeting room spaces
Oversee and supervise all full-time and part-time Operation and Housekeeping staff to complete event conversions in a timely manner.
Responsible for pre and post clean checklists and following up on assignments that are handed out to ensure completion.
Interview, select and train all full and part-time staff
Lead/coordinate staff training and safety programs and are aware of proper safety guidelines.
Plan, direct, coordinate, and review the work plans for Atlantic City Convention Center; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures
Review and understand event documents to forecast staffing, supplies and equipment needs for all events.
Manage weekly schedules for all Housekeeping and Operations Staff
Review and approve timecards (weekly) for all Housekeeping and Operations Staff, as well as managing temp staff sign in sheets and hours
Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
Maintains departmental equipment; notify Operations Manager when repairs are needed.
Build a relationship with vendors and contractors
Provide excellent customer service assistance to internal and external clients
Maintain a customer first mentality
Perform other duties as assigned