Assistant Manager of Site Operations

Interstate Waste Services•North Arlington, NJ

67d•$100,000 - $130,000

About The Position

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio! IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business. Essential Job Summary: The Assistant Manager of Site Operations supports the Site Manager by directing the day-to-day operations of a single depot. They are responsible for establishing and maintaining performance and productivity metrics, as well as implementing cost management process. Acting as a key point of contact on the site for various operational aspects, will step in to lead the depot when the site manager is unavailable.

Requirements

Minimum of 5 years of work experience (in addition to education requirement) in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees is required.
Associate’s degree (accredited) or in lieu of degree, high school diploma or GED (accredited) and 2 years of relevant work experience.
Experience handling employee grievances and conducting investigations.
Experience overseeing business plans, developing and tracking budgets.
Demonstrated ability to use a data-driven approach to decision making.
Leadership capabilities working across a matrix organization.
Experience implementing safety (OSHA) programs and equipment specifications.
Proven ability to work efficiently with minimal direct supervision.
Demonstrated ability to motivate others to achieve results.
Proven experience meeting business commitments, driving change and implementing process improvements.
Excellent interpersonal and customer service skills.
Strong organizational skills and attention to detail.
Time management skills with a proven ability to meet deadlines.
Analytical and critical thinking skills.
Proficient with Microsoft Office suite or related software.
Must be able to work outdoors in all kinds of weather.
Proven experience in managing labor relations in a unionized environment.
Excellent computer skills with the ability to handle multiple programs and systems.
Must be able to communicate effectively and professionally via e-mail, telephone and 2-way devices.
Must have desire and ability to learn the company’s software applications (samsara, tower, routeware, Power BI, SharePoint, etc.).

Nice To Haves

Prior experience in environmental services a plus.

Responsibilities

Manages the day-to-day operations of the depot and provides daily support to Operations Managers in ensuring quality and budget performance.
Leads continuous improvement projects to increase efficiency and productivity.
Manages all Operations Manager and Route Supervisor scheduling to ensure management coverage during all operating hours.
Monitors and improves all on-site processes during the launch, on route, and check-in procedures.
Monitors budget and operating metrics while diagnosing and improving processes, procedures and performance.
Executes necessary precautions to ensure safety and compliance with Company OSHA, and other standards and regulations.
Oversees personnel needs of the depot including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation and promotion decisions.
Formulates both short-term and long-term goals and action plans in conjunction with the Site Manager and/or Director of Operations.
Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance and labor and material costs.
Works with functional groups to resolve employee relations and labor relations issues.
Works a changing shift schedule to oversee all facets of the operations when they are occurring. Episodic overnight and weekend shifts are necessary.