Assistant Manager- IT

Software Finder•201 District, VA

103d

About The Position

Software Finder is seeking a proactive and technically skilled Assistant Manager – IT to support the management of the company’s IT infrastructure, systems, and support operations. The ideal candidate will be a hands-on professional with a strong technical foundation, capable of working independently while also supporting the broader IT strategy led by the IT Manager.

Requirements

Bachelor’s degree in computer science, Information Technology, or a related field.
3–4 years of experience in IT support, systems administration, or a similar role.
Solid troubleshooting skills across hardware, software, and network environments.
Exposure to managing or supporting small-to-medium scale IT projects.
Hands-on experience with cloud systems (e.g., Google Workspace, AWS), firewalls, VPNs, and enterprise tools.
Good organizational and communication skills.
Proactive attitude and ability to work independently under guidance.

Responsibilities

Assist in maintaining, upgrading, and monitoring IT systems including hardware, networks, servers, and software.
Support optimization of cloud-based services and local network environments.
Help ensure data integrity, backup, and disaster recovery processes are in place and effective.
Act as a key point of contact for daily IT support needs.
Troubleshoot hardware, software, and network issues for both on-site and remote employees.
Support training of staff on IT tools, systems, and best practices.
Help implement and enforce IT security policies and procedures.
Assist with compliance efforts related to internal policies and industry standards.
Support risk assessment and mitigation planning.
Contribute to the evaluation and rollout of new tools and technologies.
Assist in IT-related improvements and automation initiatives.
Coordinate with vendors and service providers under the supervision of the IT Manager.
Help maintain accurate records of IT hardware and software assets.
Assist in the procurement process for IT equipment and software.
Track software licenses, subscriptions, and renewals.