Assistant Manager, Information Systems & Technology, United States

Mapletree•Dallas, TX

33d

About The Position

Headquartered in Singapore, Mapletree is a global real estate development, investment, capital and property management company committed to sustainability. Its strategic focus is to invest in markets and real estate sectors with good growth potential. By combining its key strengths, the Group has established a track record of award-winning projects, and delivers consistently attractive returns across real estate asset classes.The Group manages three Singapore-listed real estate investment trusts (“REITs”) and nine private equity real estate funds, which hold a diverse portfolio of assets in Asia Pacific, Europe, the United Kingdom (“UK”) and the United States (“US”). As at 31 March 2024, Mapletree owns and manages S$77.5 billion of office, retail, logistics, industrial, data centre, residential and student accommodation properties.The Group’s assets are located across 13 markets globally, namely Singapore, Australia, Canada, China, Europe, Hong Kong SAR, India, Japan, Malaysia, South Korea, the UK, the US and Vietnam. To support its global operations, Mapletree has established an extensive network of offices in these countries. We are seeking a highly organized and results-driven Project Manager/Application Analyst to lead the end-to-end rollout of the Entrata Property Management System across our organization. The successful candidate will be responsible for planning, executing, and delivering the project on time and within budget, while ensuring alignment with business goals and stakeholder expectations.

Requirements

Bachelor’s degree in Information Systems, or related field.
PMP, PRINCE2, or equivalent project management certification preferred.
Minimum 5 years of experience in project management, ideally in software implementation or property management systems.
Proven experience with Entrata or similar platforms (e.g., Yardi, RealPage, MRI) is highly desirable.
Strong leadership, communication, and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Familiarity with property management operations and workflows.
Experience with SaaS implementations and third-party vendor coordination.
Proficiency in project management tools (e.g., Monday.com).
Analytical mindset with attention to detail.

Responsibilities

Develop and manage detailed project plans, timelines, and budgets for the Entrata rollout.
Coordinate cross-functional teams including IT, property operations, finance, and vendor representatives.
Define project scope, goals, and deliverables in collaboration with stakeholders.
Serve as the primary point of contact between internal teams and Entrata representatives.
Facilitate regular project meetings, status updates, and executive briefings.
Manage stakeholder expectations and ensure effective communication throughout the project lifecycle.
Collaborate with business stakeholders to align application capabilities with operational needs.
Oversee data migration, system configuration, integration with existing platforms, and user acceptance testing (UAT).
Ensure application is setup with processes to meet operational needs.
Ensure compliance with data security, privacy, and regulatory requirements.
Coordinate training programs and change management initiatives for end-users.
Identify potential risks and develop mitigation strategies.
Resolve project issues promptly and escalate when necessary.
Track project KPIs and milestones.
Provide regular progress reports to senior leadership and project sponsor