Assistant Manager Inflight Crew Scheduling - FAR Mitigation

United Airlines•Arlington Heights, IL

11h

About The Position

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Why Inflight Services? Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation. Job overview and responsibilities Objective of role is to review and track Federal Aviation regulations within the operation to reduce risk Conduct investigations related to violations and collaborate with the safety and process team on compliance risks and process improvements for mitigation purposes To ensure compliance within the daily Scheduling operation Review and update all FAR legalities Investigate FAR violations and work closely with Inflight Safety and Corporate Safety teams for voluntary disclosure processes Oversee performance and development for a team of Crew Schedulers Track records of all FAR violations, overseeing status and creating process improvements Partner with Process Quality and Training (PQ&T) and automation teams to mitigate compliance risks through education and technological enhancements

Requirements

Bachelor's degree or 4 years of relevant work experience
3+ years of aviation operational experience
1+ years of crew scheduling experience and 2+ years of process improvement and corrective actions (with successful completion of F.A.R assessment)
Strong ability to promote
Inclusiveness and employee development
Strong verbal communication skills with ability to conduct training on regulatory topics
Word, Excel, and PowerPoint knowledge
Must have the ability to identify a potential inflight crew scheduling F.A.R violation and have the ability to provide suggestions on corrective action
Ability to function in fast paced, high stress environment
Follow a systematic approach in organizing multiple legalities
Must pass F.A.R assessment
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Master's degree
5+ years of operational people management

Responsibilities

Review and track Federal Aviation regulations within the operation to reduce risk
Conduct investigations related to violations and collaborate with the safety and process team on compliance risks and process improvements for mitigation purposes
Ensure compliance within the daily Scheduling operation
Review and update all FAR legalities
Investigate FAR violations and work closely with Inflight Safety and Corporate Safety teams for voluntary disclosure processes
Oversee performance and development for a team of Crew Schedulers
Track records of all FAR violations, overseeing status and creating process improvements
Partner with Process Quality and Training (PQ&T) and automation teams to mitigate compliance risks through education and technological enhancements