Assistant Manager Front Office (Beaver Creek, CO, US)
About The Position
The Assistant Property Manager role is responsible for the day to day operations of the above referenced properties' rental program, homeowner relations, accounts payable and administrative support for the GM as well as assisting in HOA management of such. We're looking for candidates with strong project management skills and the ability to work through complex issues with multiple stakeholders. Candidate must be energized by working in a demanding and dynamic environment. The Assistant Property Manager reports directly to the General Manager. Duties and responsibilities include homeowner liaison and administration for rental and homecare owners at both Pines and Osprey, accounts payable hotel operations (Pines, Osprey and Trappers Cabin), Grouse Mountain Grill payables and account reconciliation, and administrative support for GM of Pines and Osprey.
Requirements
- High school diploma or equivalent required. College degree preferred.
- Minimum 2 years homeowner relations / property management experience required.
- Sale Force, IQWare, MS Office required, Reservations software preferred.
- Communicate professionally in English, both written and verbal.
- Must be personable and comfortable speaking with guests and employees.
- Must be able to lift 50 pounds.
Responsibilities
- Develop and maintain strong service-oriented relationships with homeowners - making them feel Welcome and Important.
- Support Front Desk team for daily arrivals, departures, coverage, etc.
- Homeowner Liaison - Regular communications, scheduling of maintenance/cleaning, posting maintenance and cleaning charges in owner system, problem solving
- Assist HOA manager from time-to-time
- Accounts Payable - Maintain all vendor files, create POs, code invoices - submit to AP.
- Administrative support to General Manager/FOM - provide daily assistance with correspondence, scheduling, filing and other administrative duties as necessary. Some administrative support to the Leadership Committee as requested by the GM including some purchasing, taking meeting minutes when needed
- Conduct unit inspections on a regular basis, focusing on cleanliness, preventative maintenance and owner compliance with rental rules and regulations; maintain inspection documentation and communicate notable findings to GM's.
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
