Assistant Manager Food Service Operation

Goodwill Industries of Southeastern Wisconsin, Inc.•North Chicago, IL

7h•Onsite

About The Position

The Assistant Manager Food Service Operations is responsible for food service operations at assigned galleys. This includes ensuring dining areas, equipment and utensils are clean and sanitary at all times and food is properly prepared and served. The role provides supervision, work direction, and guidance to between 20-100 food service workers and temporary workforce staff on a daily basis. This position implements organizational goals and may provide input into strategic goals for Goodwill Great Lakes food service operations. It involves conducting research, evaluating data, and reporting on findings to support the development and implementation of policies, procedures, and programs. The Assistant Manager will be familiar with the Goodwill Great Lakes food service operations budget and may contribute to spending decisions related to vendors, systems, and projects. The role typically involves working on projects and initiatives that span 12 months to 2 years.

Requirements

Two years of college education or experience equivalency, and a minimum of 5 years’ experience.
Must be able to pass the ServSafe test and maintain the qualification.
Must be capable of managing an hourly work force between 20 and 100 employees.
Must have own vehicle and a valid driver’s license REAL ID. Must have or be willing to obtain a “REAL ID” as a Navy requirement or hold a U.S. Passport.

Responsibilities

Ensures the assigned meal is properly prepared and served in accordance to all contract requirements.
Inspect all work areas prior to the beginning of the meal, during the meal, and prior to securing at the end of each shift. Ensures all dining areas, galley, equipment and utensils are maintained in a clean and sanitary condition at all times by visually inspecting each area.
Train and supervise new hires.
Train and supervise assigned employees in all areas of food service.
Prepare the daily work assignment for all employees.
Completes all required documents and forms accurately in a timely manner.
Leading and Developing Talent: May partner with coworkers to advance their development.
Project and Change Management: May serve as a team member, or subject matter expert, for formal or department projects. Contributes ideas and helps develop solutions, while balancing demands of project work and routine job responsibilities. Engages effectively in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.
Problem Solving: Light supervision; works independently. Periodic review of work by manager or direct customer. Researches, analyzes, and evaluates situations and reports on findings. Solves advanced problems.
Technical Skill: Advanced knowledge of professional principles and skills. Comprehensive knowledge of principles, practices and procedures of particular field of specialization.
Community Engagement: Champions Goodwill’s community engagement initiatives. Aware of Goodwill’s community partner organizational and participates in volunteer opportunities as pertains to role and interest. Participates in industry/knowledge groups.
Responsible for completing other duties/responsibilities as assigned.