Assistant Manager - Food & Beverage

The Orleans Hotel & CasinoLas Vegas, NV
16h

About The Position

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Oversee daily operations of food and beverage outlets. Responsible for personnel matters including but not limited to interviewing, hiring, scheduling, coaching, evaluating, and discharging. Ensure that all company and regulatory policies and standards are consistently met. Maintain proper supplies of products and conduct inventory as prescribed. Create, monitor, and forecast daily and monthly departmental profit and loss reports. Monitor service abilities to ensure all executed guest service falls within established standards. Develop and maintain menu concepts. Develops restaurant design. Taste food samples. Direct, motivate, and provide on-going support to both front of the house and back of the house managers. Investigate complaints relative to faulty cooking or quality of ingredients. Ability to make product and equipment purchasing decisions that benefit the hotel. Interact with Warehouse Operations and Purchasing Director. Initiate projects to improve productivity or efficiency for front or back of house staff.

Requirements

  • Must be at least 21 years of age.
  • Must have thorough knowledge of service standards, beverage products, preparations, and presentation.
  • Must have excellent customer service and communication skills.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.
  • Extended periods of standing and walking, circulating through the operations required.

Nice To Haves

  • Two (2) years of prior experience in a supervisory (or higher) role in food and beverage operations preferrd.
  • Experience with Microsoft Office products preferred.

Responsibilities

  • Oversee daily operations of food and beverage outlets.
  • Responsible for personnel matters including but not limited to interviewing, hiring, scheduling, coaching, evaluating, and discharging.
  • Ensure that all company and regulatory policies and standards are consistently met.
  • Maintain proper supplies of products and conduct inventory as prescribed.
  • Create, monitor, and forecast daily and monthly departmental profit and loss reports.
  • Monitor service abilities to ensure all executed guest service falls within established standards.
  • Develop and maintain menu concepts.
  • Develops restaurant design.
  • Taste food samples.
  • Direct, motivate, and provide on-going support to both front of the house and back of the house managers.
  • Investigate complaints relative to faulty cooking or quality of ingredients.
  • Ability to make product and equipment purchasing decisions that benefit the hotel.
  • Interact with Warehouse Operations and Purchasing Director.
  • Initiate projects to improve productivity or efficiency for front or back of house staff.
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