Assistant Food & Beverage Manager

AccorHotel•Washington, DC

7d•$65,000 - $72,000

About The Position

What you will be doing: Reporting to the Food & Beverage Operations Manager, responsibilities and essential job functions include but are not limited to the following: Active floor management, driving the service vision within Banquets and Outlets to build guest loyalty and outstanding service results. Focus on creating revenue driving ideas and opportunities to engage and innovate with both the local market and in-house guests. Ensure that all ambassadors are trained and held accountable for brand standards and that ambassadors are always reflective of our grooming standards and in a clean and proper uniform. Manage and develops audit programs of brand standards and completes coaching sessions with ambassadors. Consistently has a presence with our ambassadors in the F&B areas while balancing the administrative needs of the position. Ensure departmental schedules reflect our service commitments, ambassador needs, and business-productivity commitments. Take responsibility of the cleanliness, maintenance, and storage procedures of the operations Participate in ordering, inventory, and monitors use of supplies. Execute opening and closing checklists. Review daily reports (Arrival, VIP, Group Resumes, etc.) and communicates all special requirements and monitors execution. Conduct daily shift briefings ensuring that our ambassadors are well informed and prepared to deliver outstanding service. Ensure proper cash handling procedures are followed and Accounting standards are adhered to. Ensure a safe and healthy work environment for both ambassadors and guests. Oversee day to day operation of F&B areas in collaboration with other managers. Other duties as assigned

Requirements

Two years progressive Food and Beverage Management experience in a luxury Hotel setting an asset
Computer knowledge, particularly POS (Silverware) and Microsoft Office an asset
Hands on management style with ability to prioritize and lead through example
Strong organizational skills
Excellent interpersonal skills, with great communication ability
Must be available to work afternoon/evening shifts and weekends.

Responsibilities

Active floor management, driving the service vision within Banquets and Outlets to build guest loyalty and outstanding service results.
Focus on creating revenue driving ideas and opportunities to engage and innovate with both the local market and in-house guests.
Ensure that all ambassadors are trained and held accountable for brand standards and that ambassadors are always reflective of our grooming standards and in a clean and proper uniform.
Manage and develops audit programs of brand standards and completes coaching sessions with ambassadors.
Consistently has a presence with our ambassadors in the F&B areas while balancing the administrative needs of the position.
Ensure departmental schedules reflect our service commitments, ambassador needs, and business-productivity commitments.
Take responsibility of the cleanliness, maintenance, and storage procedures of the operations
Participate in ordering, inventory, and monitors use of supplies.
Execute opening and closing checklists.
Review daily reports (Arrival, VIP, Group Resumes, etc.) and communicates all special requirements and monitors execution.
Conduct daily shift briefings ensuring that our ambassadors are well informed and prepared to deliver outstanding service.
Ensure proper cash handling procedures are followed and Accounting standards are adhered to.
Ensure a safe and healthy work environment for both ambassadors and guests.
Oversee day to day operation of F&B areas in collaboration with other managers.
Other duties as assigned