Assistant Manager FOH Kitchen - Plum Market
About The Position
The Prepared Foods Assistant Team Leader – Front of House (FOH) supports the daily operations of the Prepared Foods Department, ensuring all food stations—such as the pizza counter, carving station, showcase, food bars, and grab-and-go—are fresh, full, and clean. This role leads by example in delivering exceptional Customer Service, managing FOH team performance, and partnering with Back of House (BOH) leadership to create a cohesive, high-performing environment. The Assistant Manager also supports catering execution and plays a key role in team development and departmental success.
Requirements
- Proven leadership experience in foodservice or retail, with a focus on Customer Service and team development.
- Strong understanding of food safety, sanitation, labeling, and product rotation practices.
- Catering experience and comfort in leading both in-house and external food service execution.
- Ability to manage multiple tasks and priorities in a dynamic environment.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Physical ability to stand and walk for up to 4 hours without a break.
- Ability to bend and stoop to grasp objects, climb ladders, lift up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted.
Nice To Haves
- ServSafe Manager Certification preferred.
Responsibilities
- Partner with the Team Leader to deliver a seamless FOH experience and cohesive department leadership.
- Provide outstanding Customer Service and model best-in-class service standards for the team.
- Oversee the daily operation of FOH revenue centers, ensuring full, fresh, and visually appealing displays.
- Lead catering production and service, building strong relationships with catering Guests.
- Interview, hire, train, and develop Team Members, providing clear expectations and consistent feedback.
- Support scheduling and labor management in alignment with budget and department needs.
- Address Guest and Team Member concerns with professionalism and empathy.
- Collaborate with Store Leadership on performance reviews, coaching, and disciplinary processes.
- Maintain all food safety, sanitation, and operational procedures in accordance with Plum Market policies.
Benefits
- Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.
- Comprehensive Training – We invest in our Team Members with exceptional training programs.
- Competitive Holiday Pay – Earn time and a half for working on five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.
- Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can grow with us!
- Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family.
- 401(k) with Company Match – Available after just six months.
- Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
