Assistant Manager, Compliance and Regulatory Supervisor 2

State of Oregon•Salem, OR

3d•Hybrid

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity Awaits! The Office of Payment Accuracy and Recovery (OPAR), part of Oregon Department of Human Services Shared Services, is seeking an Assistant Manager, Compliance and Regulatory Supervisor 2 to join our diverse and mission‑driven team. In this leadership role, you will supervise a talented group of employees, oversee work schedules, assignments, procedures, training, and contribute to hiring decisions and performance monitoring. You’ll conduct quarterly development meetings, interpret laws and regulations, tackle complex policy issues, and help shape improvements that support Oregonians statewide. You’ll build strong relationships across agencies, engage with the public and professionals, and foster a positive, inclusive, and high‑performing work environment. If you’re ready to lead with purpose, uplift others, and make a meaningful difference, we want you to apply!

Requirements

Four Years of lead work, supervision, or progressively related experience; OR one year of related experience and a bachelor’s degree in a related field.
A valid driver’s license and acceptable driving record are required for this position.
A resume and cover letter are required for this job posting. Please attach them in the “Resume / Cover Letter” section of the application. Applications submitted without a cover letter will not be considered.
Please ensure that your Resume clearly shows that you meet the qualifications for the job posting.
Please ensure that your Cover Letter clearly demonstrates that you meet essential attributes listed above and that you follow all instructions carefully.
Cover letter should be no more than 2 pages in length.
Only complete applications received by the posted application deadline date will be considered.
You may be asked to submit a skills assessment and/or a writing sample.
If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency.
Unauthorized use of outside resources during the hiring process will result in disqualification.
The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
If selected as a finalist, we will conduct a criminal history and background check.
Adverse criminal history or background check may lead to disqualification.
Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
ODHS will use E-Verify to confirm that you are authorized to work in the United States.
A valid driver’s license and acceptable driving record are required for this position.

Nice To Haves

Demonstrated leadership effectiveness with the ability to manage and support employees with diverse backgrounds and classifications.
Strong communication and relationship building skills with a focus on collaborating, coaching and the development of employees.
Experience in developing short and long-term goals, policies, and protocols in a collaborative environment.
Experience leading and supervising direct report employees within the last five years.
Experience evaluating processes and procedures to ensure effectiveness, accountability, and continuous improvement.
The ability to achieve an organization's mission and vision by promoting a positive, diverse and inclusive work environment

Responsibilities

Personnel Supervision Lead daily operations for the Estate Administration Unit (EAU) and Personal Injury Liens Unit (PIL), including assigning work, scheduling, setting procedures, and resolving staff concerns.
Partner with the Compliance and Regulatory Manager 1 and HR to address personnel issues.
Monitor employee performance through quality and production reviews; identify training needs and provide coaching.
Maintain and analyze unit data to ensure dashboard accuracy and support goal achievement.
Update position descriptions and assist with quarterly performance reviews and development meetings.
Business Operations Represent ODHS’ estate recovery program to field offices, partner agencies, DOJ, legislators, external organizations, and the public—including speaking at trainings, panels, and seminars.
Support development and implementation of the unit’s strategic business plan and service equity goals.
Promote and participate in continuous improvement initiatives.
Collaborate with OHA to ensure PIL operations meet program needs.
Maintain strong working relationships with Coordinated Care Organizations (CCOs) to ensure compliance with rules and contractual requirements.
Program Integrity Research, analyze, and resolve complex estate recovery and personal injury lien cases; provide recommendations or guidance as needed.
Coordinate with the policy analyst and APD policy team on eligibility issues impacting the estate recovery program.