Assistant Manager Buffet & Send Noodles

San Manuel Band of Mission IndiansLas Vegas, NV
1dOnsite

About The Position

Reporting to the Buffet Manager the Restaurant Assistant Buffet Manager will be responsible for the daily operations of the restaurant. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard. Core Job Responsibilities: You will also set the stage for guest experience with your welcoming smile and service. Make daily floor plans per shift to ensure proper rotation and coverage of stations. Supervise floor service in dining room during hours of operation. Supervise cashiers to ensure correct policies and procedures for check handling and closing are maintained by service staff as well as manage activities; means of access and egress, to ensure complete compliance with Health Department and Fire Marshall Regulations. Review daily schedules and manage time off and vacation requests, coach and train on policies, procedures, and performance. Direct communication with guests for special requests and large party reservations. Perform employee evaluations and manage issues related to attendance records. Maintain communication with the Chef on all food service and menu issues. Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and employees. Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments. Keep inventory form and stocking area updated. Exercise cost controls for all aspects of restaurant operation. Inspect food coming from support departments to assure freshness and quality. Maintain direct communication with guests for special requests and large party reservations. Perform other job-related duties as requested.

Requirements

  • High volume restaurant management or supervisory experience required.
  • Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine.
  • Effective listening abilities with strong judgment skills.
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
  • High school diploma or equivalent.
  • Two (2) years of related experience.
  • Work varied shifts, to include nights, weekends and holidays.
  • Must obtain and maintain an Alcohol Awareness/TAM Card.
  • Must obtain and main a SNHD Health Card.
  • Minimum age requirement is 21.

Nice To Haves

  • Experience working in a similar resort setting preferred.

Responsibilities

  • Make daily floor plans per shift to ensure proper rotation and coverage of stations.
  • Supervise floor service in dining room during hours of operation.
  • Supervise cashiers to ensure correct policies and procedures for check handling and closing are maintained by service staff as well as manage activities; means of access and egress, to ensure complete compliance with Health Department and Fire Marshall Regulations.
  • Review daily schedules and manage time off and vacation requests, coach and train on policies, procedures, and performance.
  • Direct communication with guests for special requests and large party reservations.
  • Perform employee evaluations and manage issues related to attendance records.
  • Maintain communication with the Chef on all food service and menu issues.
  • Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and employees.
  • Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments.
  • Keep inventory form and stocking area updated.
  • Exercise cost controls for all aspects of restaurant operation.
  • Inspect food coming from support departments to assure freshness and quality.
  • Maintain direct communication with guests for special requests and large party reservations.
  • Perform other job-related duties as requested.
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