Assistant Manager, Banquet Set Up

Fontainebleau Las Vegas•Las Vegas, NV

3d•$50,000 - $55,000

About The Position

The Banquet Set Up Assistant Manager will assist management with day-to-day banquet operations at Fontainebleau Las Vegas. This position will be responsible for assisting with the planning, coordinating, and executing of banquets, conferences, meetings, and special events within the resort, while fulfilling the promise of delivering world-class, luxury service to every Member and guest.

Requirements

Must be at least 21 years of age.
High School diploma or equivalent required
Two (2) years in Banquets and Catering, with one (1) year in a management capacity in a high-volume, luxury hotel with a minimum banquet space of 200,000 square feet
Demonstrated knowledge and experience in overall Banquet operations
Complete knowledge of health and safety regulations
Must have basic knowledge of Microsoft Office software
Must have ability to think strategically and operationally about factors such as: pricing, quality, marketing, price/value perceptions, customer satisfaction, Member training and development as they relate to overall Food & Beverage products
Ability to write reports, business correspondence, and procedure manuals
Has a clear understanding and knowledge of the Culinary Union Collective Bargaining Agreement
Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP
Ability to execute on guidelines for proper staffing to maximize efficiency and minimize labor costs
Strong overall knowledge of F&B preparation and presentation
Proficient in operational financial management accountability and budgeting
Excellent interpersonal skills to deal effectively with guests, management, Team Members, and other outside contacts
Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams
Excellent communication and customer service skills
Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail
Must be willing and able to work a flexible schedule to include holidays, nights and weekends
Work in a fast-paced, busy, and somewhat stressful environment
Member must be able to qualify for licenses and permits required by federal, state, and local regulations.
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.
The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Responsibilities

Responsible for the setup of all banquet events
Supervise all banquet operations, including setup, service, and breakdown
Collaborate with clients, event planners, and other departments to understand their requirements, budgets, and timelines
Assist with maintaining a cohesive Banquet department to ensure professional interaction with Members and guests
Monitor safe and sanitary conditions in all banquet service areas and for all banquet service and set up equipment
Maintain full knowledge of banquet menu items and ingredients, room set-ups, bar menus, functions of service, house and bar rules and regulations, and alcohol awareness training
Communicate and collaborate with all departments to coordinate seamless execution of all things related to Banquet Operations
Train, coach, develop, mentor, inspire, and direct all banquet Members
Assist management with conducting performance-related conversations with Members and issue discipline when necessary
Oversee documentation of incidents and events involving guests or Members accurately and in detail
Assist with the ordering of supplies, products, and necessary tools to always ensure proper par levels and appropriate working tools
Responsible for complying with Title 26 policies and procedures as well as completing all assigned/required modules in a timely manner
Maintain knowledge of common food allergies, dietary options, and/or alternate food requests
Ensures fiscal responsibility in all aspects of his/her job, which includes watching COGS, operational expenses and ensuring efficient labor practices
Work with management to monitor and adjust staffing levels, equipment, and inventory to optimize efficiency and quality
Build and maintain strong relationships with clients, event planners, and internal stakeholders; Act as a point of contact for event-related inquiries and concerns, ensuring prompt and effective resolution
Seek opportunities to upsell services and generate repeat business
Advise, counsel, and train the Banquet team to keep informed of new procedures and in compliance with policies and work standards
Maintain department policies and procedures to control costs while delivering exceptional luxury service
Stay updated with industry trends, innovations, and best practices related to banquet operations.
Identify areas for improvement and implement strategies to enhance guest satisfaction, operational efficiency, and revenue generation
Maintain a professional, courteous and friendly demeanor with all members and guests always
Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary