Assistant Manager / Arena Supervisor – Tactical Gaming & Entertainment

Battle House Laser Tag • Wake Forest, NC

2d

About The Position

Love gaming, staying active, and leading a team? Battle House Laser Tag is hiring an Assistant Manager (Arena Supervisor) to help run our massive tactical laser tag arena. This isn’t a desk job, it’s a high-energy leadership role where every shift feels like an event.

Requirements

• Leadership experience (team lead, coach, supervisor, shift manager, etc.)
• Someone who enjoys active, hands-on work
• Strong people skills and confidence leading groups
• A problem-solver who stays calm under pressure
• Reliable, responsible, and ready to grow
• Weekend availability is required

Nice To Haves

• Gaming/nerf/escape room/laser tag experience is a plus

Responsibilities

• Lead and motivate a team of game refs and customer service staff
• Run mission briefings and keep gameplay smooth + exciting
• Assist players, groups, parties, and events
• Oversee game flow, safety rules, and arena operations
• Help with training, scheduling, and staff development
• Open and close the facility, manage POS and cash handling
• Jump in on the floor when the team needs support

Benefits

• Flexible full-time or part-time positions
• A fun, exciting workplace the opposite of boring retail
• Great for people who like movement, teamwork, and leadership
• Career growth opportunities into management
• Veteran owned with strong leadership culture
• Free laser tag

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed