GENERAL PURPOSE: The purpose of this position is to assist the Kitchen Manager with ensuring that Harmons’ Kitchen department maintains quality standards and profitability. This person will be responsible for knowing all aspects of the full service Kitchen, helping train new associates, and providing exceptional customer service. This person will also determine production and inventory levels for Harmons’ Kitchen. ESSENTIAL DUTIES & RESPONSIBILITIES: Follows established departmental and store policies and procedures Ensures the quality and freshness of all products and services Harmons’ Kitchen provides Responsible for maintaining the appropriate product assortment and inventory levels for the Kitchen Confirms pricing accuracy and signage for all products, paying particular attention to ad items Ensures the Kitchen is cleaned and sanitized daily and meets the company standards for appearance Delivers excellent customer service to all customers Ordering product and creating production sheets to meet the needs of Harmons’ Kitchen based on past and projected sales Active member of the Safety Committee which helps ensure the safety of both customers and associates Completes assigned tasks efficiently and in a timely manner Sets a professional and positive example to others Communicates openly and frequently with Store Director and Director of Kitchen Operations Ensures company standards for safety, sanitation, and productivity are maintained Teaches, mentors, and educates associates to help them be successful members of the team Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc. Writing the Kitchen schedule to ensure coverage and meet labor goals Quarterly inventory of all Kitchen products MARGINIAL DUTIES & RESPONSIBILITIES: Performs other job-related duties as assigned. NATURE OF WORK CONTACTS: Consistent and daily interaction with store associates Consistent and daily interaction with customers
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED