Full-time position requiring the individual to work five days a week in the office, providing intermediate-level administrative support to a department or Service Center. Functional Expertise: Daily Tasks: Coordinates office administrative functions Answers and screens in-coming calls Reviews and screens email Checks in and escorts visitors Opens and distributes mail Performs word processing and data entry Maintains files Orders supplies Reviews and/or verifies payroll Forwards information to internal departments for processing Performs photocopying and scanning of documents as required to file and/or upload into systems of record Safety Updates and maintains safety related materials and other related documentation to ensure visibility and compliance Escalate facility hazards to management and the Facilities Department for correction Accounting & Materials Management Coordinates purchasing card activities, billing, and invoicing; reviewing and reconciling purchasing card expenses and entering into Oracle Financials for payment processing. Prepares and enters purchase orders or voucher requests into Oracle and Maximo Financial portals Interfaces with vendors and contractors Tracks paid invoices for budget reconciliation and planning Review and process supplier inventory statements for leadership approval Customer Service Serves as liaison for addressing customer service inquiries; research, resolves, tracks, and responds to inquiries with minimal guidance. Partners with Customer Contact Center during periods of high demand to maintain acceptable service levels Facilities Management: Escalate issues/concerns to management and submit requests to the Facilities department for correction Record Keeping and Data Analysis Maintain hard copy and digital documents, spreadsheets, and databases entries; performs queries; compiles data and prepares reports. Adheres to the records retention policy, ensuring compliance Office Meetings and Engagements Coordinates and schedules meetings Sends invitations and reminders Arranges refreshments/meals Performs room setup Prepares materials and audio-visual equipment Prepares agendas, documents, and PowerPoint presentations Collaboration Collaborate with office assistants throughout Atlanta Gas Light and Chattanooga Gas Company on projects and for general learning opportunities. Community Engagement and Volunteerism Support, coordinate, and participate in external promotional and/or volunteer experiences across the community Track regional employee participation and process charitable donations as needed Performs other support duties specific to functional department. OTHER DUTIES THAT MAY OR MAY NOT BE APPLICABLE: Reviews budgeted vs. actual expenses for variance, tracks expenses. Monitors open and pending work orders Serves as central point for information requests and/or information distribution (e.g., announcements, reminders, bulletin boards) pertinent to department or service center. Coordinates travel arrangements (e.g., air, hotel, ground transportation, restaurants). For Senior level office assistants: provide general oversight and direction of daily activities of office assistants in the same region.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees