Assistant Human Resources Manager - Yellowstone National Park

Xanterra Travel Collection • Mammoth, WY

9d • Onsite

About The Position

The Assistant Human Resources Manager role is a dynamic position responsible for providing comprehensive human resources support and guidance to seasonal property management teams. This role requires exceptional interpersonal skills to effectively advise on HR policies, handle sensitive personnel issues, and conduct investigations while maintaining confidentiality and compliance with company standards and legal requirements. The Assistant HR Manager also plays a crucial role in developing partnerships with various internal stakeholders, supporting employee engagement initiatives, and continuously improving HR processes to enhance overall operational efficiency and employee satisfaction.

Requirements

• Minimum of three years HR experience required or three years prior management experience with Xanterra
• Excellent oral and written communication skills.
• Ability to persuasively and professionally guide and motivate others and to effectively communicate complex information to a wide variety of audiences.
• Knowledge of Company policies and procedures, Park/Company guidelines and resources for cases with extenuating circumstances.
• Intermediate to advanced knowledge of Microsoft Word, Excel, and Outlook.
• Able to walk from HR office to offices of other location department managers on a daily basis.
• Able to remain seated for periods of 30-120 minutes or longer.
• Able to walk and/or stand a minimum of 30 minutes at a time.
• Able to walk up to one mile continuously.
• Able to walk on uneven terrain, including icy and snow covered areas.

Nice To Haves

• HR Certification preferred.
• Possession of valid driver’s license and safe driving history preferred

Responsibilities

• Lead and advise seasonal management teams on HR policy, development, and communication through coaching and positive feedback.
• Address and resolve personnel issues confidentially and professionally, providing guidance or referrals when needed.
• Administer and oversee corrective and disciplinary actions to ensure consistency with company and legal standards.
• Investigate sensitive matters such as harassment or discrimination, ensuring fair, timely, and policy-compliant conclusions.
• Maintain accurate, confidential employee records and ensure timely HR documentation and communication.
• Partner effectively with Operations, Security, Housing, and NPS to address employee concerns, investigations, and process improvements.
• Support training, coaching, and compliance efforts for managers and supervisors in performance management and disciplinary practices.
• Promote employee engagement and recognition programs while streamlining HR processes to enhance service and reduce liabilities.

Benefits

• Employee Assistance Program
• Wellness Program
• Learning and Development Program
• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Employee discounts at local gateway communities
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed