Human Resources Manager - Yellowstone National Park

Xanterra Travel Collection-posted about 7 hours ago
$1,956 - $2,488/Yr
Full-time • Manager
Onsite • Mammoth, WY
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Live. Work. Explore. as a part of our Human Resource Management team in Yellowstone National Park! Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As part of the HR Management team, you will play a vital role in supporting the day-to-day administrative functions that keep the park running smoothly. Job Summary: Train and guide managers in support of consistent employee documentation and discipline standards, ensuring adherence to park-wide practices, established company policy & procedure, State and Federal Law, and National Park Service standards. The Details: Position Type: Seasonal Season Dates: March - November Pay: $1,956.00/Bi-Weekly - $2,488.00/Bi-Weekly depending on experience and location placed Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays) Why Yellowstone National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park. Life in Yellowstone: Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included No Wyoming state taxes deducted from your paycheck A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits: Employee Assistance Program Wellness Program Learning and Development Program Perks: Free Yellowstone & Grand Teton National Park pass Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more) Access to discounted services at Yellowstone Medical Clinics operated by STGi Employee discounts at local gateway communities Retail, Lodging and Travel Discounts $350 Referral Bonus Program The adventure of a lifetime!

  • Provide confidential, tactful support and guidance to employees at all levels, ensuring timely resolution of personnel issues.
  • Conduct and monitor corrective or disciplinary actions consistently in line with company policy.
  • Lead or assist in investigations of sensitive matters such as harassment or discrimination, ensuring lawful, thorough, and timely handling.
  • Assess situations to determine when escalation is necessary, involving the correct HR or Operations contacts promptly.
  • Maintain accurate and compliant employee and investigation files while ensuring proper documentation sharing with HR.
  • Partner with managers to address employee issues, improve training, and strengthen performance management practices.
  • Monitor turnover trends, support retention efforts, and facilitate fair and compliant terminations when required.
  • Promote process improvement, employee engagement, and effective communication across departments and locations.
  • Demonstrated skill in the areas of leadership, decision making, delegation, time management, problem solving, organizational and interpersonal communication.
  • Excellent follow-up skills with ability to shift priorities and restructure time and energies to perform in an optimal capacity. Make sound judgment both independently or collaboratively.
  • Excellent oral and written communication skills.
  • Ability to persuasively and professionally guide and motivate others and to effectively communicate complex information to a wide variety of audiences.
  • Knowledge of Company policies and procedures, Park/Company guidelines and resources for cases with extenuating circumstances.
  • Intermediate to advanced knowledge of Microsoft Word, Excel, and Outlook.
  • Possession of valid drivers license and safe driving history required.
  • Able to walk through location housing facilities, including climbing stairs, on a daily basis.
  • Able to walk from HR office to offices of other location department managers on a daily basis.
  • Able to remain seated for periods of 30-120 minutes or longer.
  • Able to walk and/or stand a minimum of 30 minutes at a time.
  • Able to walk up to one mile continuously.
  • Able to walk on uneven terrain, including icy and snow-covered areas.
  • HR Certification preferred.
  • Minimum of three years Xanterra Yellowstone Management and/or HR experience.
  • Employee Assistance Program
  • Wellness Program
  • Learning and Development Program
  • Free Yellowstone & Grand Teton National Park pass
  • Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
  • Access to discounted services at Yellowstone Medical Clinics operated by STGi
  • Employee discounts at local gateway communities
  • Retail, Lodging and Travel Discounts
  • $350 Referral Bonus Program
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