Assistant Housing Manager

Housing Authority Of Co•Columbus, GA

13d

About The Position

Under general supervision of the Housing Manager, the incumbent performs responsible and complex independent clerical work with some supervisory responsibilities. The incumbent is responsible for supervising and participating in the collection, accounting for, and deposit of payments from tenants; the preparation and typing of correspondence, reports and records; and the reconciliation of records with control accounts. The employee is expected to perform routine tasks without advice or assistance.

Requirements

Ability to obtain Public Housing Manager (PHM) Certification.
Knowledge of the general operations and procedures of a Public Housing Agency (PHA).
Knowledge of the methods of handling, receipting, and maintaining records of money received.
Knowledge of federal, state, and local laws and regulations affecting the admission of individuals to public housing.
Knowledge of rules and regulations of the Housing Authority and HUD regarding tenant collections and reporting requirements.
Knowledge of modern office equipment including copiers, personal computers, mainframe terminals, calculators, facsimile machines, etc.
Knowledge of available human service resources in the area.
Ability to understand, act on, and interpret policies, regulations, and procedures as set forth by the Housing Authority and/or HUD.
Ability to make rapid and accurate arithmetical calculations.
Ability to make routine decisions, recognizing established procedure practices and systems.
Ability to supervise and review the work of subordinates.
Ability to enter data into a database and retrieve and update same using a computer terminal.
Ability to present ideas and information in a clear and concise manner, both orally and in writing.
Ability to establish and maintain effective working relationships with co-workers, consultants, residents, the general public, local social service agencies, and HUD; ability to communicate with people from a broad range of socio-economic backgrounds.
Ability to work in less than ideal conditions, e.g. noise, high traffic areas, etc.
Ability to be transferred to and perform assigned job duties at any development maintained by the Authority.
Graduation from a standard high school or vocational school supplemented by courses in office procedures with at least one year of experience in varied clerical work preferably including the handling and accounting for money or any equivalent combination of education, training, and experience which provides the required knowledge and abilities.
Possession of a valid driver's license.
Insurable under agency’s fleet insurance carrier.
Able to be covered under the Housing Authority's fidelity bond.

Nice To Haves

An Associate’s degree is preferred.

Responsibilities

Performs the duties of the Housing Managers as required.
Serves in the capacity of a Housing Manager in his/her absence.
Performs clerical duties including, but not limited to: typing correspondence, maintaining files, copying, etc.
Answers resident questions and concerns both in person and over the telephone.
Informs Housing Manager of complex issues.
Accepts applications and screens applicants.
Conducts verifications and processes applicants according to procedure.
Conducts move-in inspections and orientations.
Reviews unpaid accounts as needed.
Takes appropriate action to collect delinquent payments.
Processes transfers according to Authority policy.
Maintains tenant files according to Authority policy.
Monitors utilities for shut offs, makes appropriate documentation, and notifies Housing Manager.
Counsels residents and makes referrals as needed.
Processes move-ins including, but not limited to: generating new tenant files, signing lease, orientations, calculating rent, etc.
Processes evictions as necessary according to procedure.
Processes move-outs including, but not limited to: exit interviews, move-out inspections, paperwork, etc.
Conducts interviews when rent change is necessary and processes according to procedure.
Assists in preparation of required reports.
Maintains daily vacancy log.
Performs routine housekeeping inspections.
Accompanies maintenance department on inspections.
Assists with pest control services including notifying residents and escorting technician.
Assists with office management work including maintaining equipment, ordering supplies, etc.
Collects rent, makes proper documentation, and deposits in bank.
Receives work orders as necessary.
Assists with inspections of units and grounds as necessary.
Monitors for lease violations, notifies residents, and follows-up as necessary.
Assists with delivering notices as necessary.
Changes out door locks and makes duplicate keys.
Represents the Housing Authority in grievance hearings and court as necessary.
Performs other related duties as required.