Assistant Housekeeping Manager, Nashville

AvantStay • Nashville, TN

14d • $55,000 - $60,000 • Onsite

About The Position

AvantStay delivers world class, authentic, tech-enabled short-term rental
(“STR”) group experiences targeted at the millennial generation. We are venture
funded and growing rapidly in the explosive $100+ billion dollar STR industry.
We deliver a customized end-to-end experience that is tailored just for groups
and powered with technology at every layer.

WHAT WE ARE LOOKING FOR…

An organized and motivated Assistant Housekeeping Manager to oversee our
cleaning operations, including managing a team of housekeepers and vendors. The
Assistant Housekeeping Manager will partner with our in-market and local
management teams to ensure our homes are cleaned to AvantStay’s high guest
experience standards, with careful consideration of cost efficiencies and
compliance. This person is passionate about hospitality and providing guests
with an unforgettable experience.

Requirements

• 2+ years of hospitality/housekeeping experience
• Basic skills in Microsoft Office (Excel, Word & PowerPoint)
• Ability and availability to work weekends, holidays, and with an overall flexible work schedule to fit current business needs
• Reliable car, a valid driver’s license and residence within short distance of market properties
• Ability to spend a majority of working time standing, walking, and driving to properties
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs.
• Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment
• Responsiveness via Slack and email
• Business needs dictate hands-on, in-market presence.

Nice To Haves

• Vacation rental industry experience (preferred)
• Experience in Hospitality and/or Real Estate and Accredited Residential Manager (ARM) designation are a plus.

Responsibilities

• Assist the Housekeeping Manager in creating cleaning assignments to ensure proper coverage and completion of regularly scheduled projects.
• Conduct daily inspections of guest rooms to ensure standards are met.
• Ensure timing of cleanings meet designated guidelines.
• Conduct housekeeping training for new room attendants.
• Assist the Housekeeping Manager in conducting monthly linen inventory.
• Identify housekeeping issues and provide feedback to vendors.
• Report maintenance deficiencies to ensure they are addressed promptly.
• Support the Central Operations and local teams with escalated guest concerns by responding to emails, calls and internal communications.
• Occasional need to perform housekeeping and maintenance duties such as cleaning rooms and public areas as well as laundry duties.
• Other projects and duties as assigned.

Benefits

• Annual starting salary of $55,000 - $60,000 + performance bonus (dependent on your skills and experience)
• Generous company-sponsored insurance (medical, dental, vision, life, etc.)
• Flexible paid time off
• Complimentary and discounted stays at AvantStay properties
• Pre-tax retirement savings plans offered via Betterment
• Paid parental leave
• Fitness reimbursement
• Cell phone reimbursement
• Mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees