ASSISTANT HOUSEKEEPING MANAGER- MARRIOTT LI

Blue Sky Hospitality SolutionsUniondale, NY

About The Position

Our company is seeking a hardworking, service-oriented Housekeeper to join our team. Whether working to tidy up the lobby or turning over a guest room, our ideal candidate will work quickly and efficiently to ensure a clean environment for all of our clients. If you’re energetic with a knack for cleanliness and customer service, we’d love for you to apply!

Requirements

  • High school diploma or GED preferred
  • Previous experience working as a Housekeeper preferred
  • Able to work efficiently both independently and in a team
  • Able to lift at least 25 pounds
  • Excellent time management skills
  • Great customer service skills

Responsibilities

  • Review group timecards daily (start of shift and end of shift)
  • Watch for early clock-ins and late clock-outs; address immediately
  • Monitor staff approaching 32–35 hours midweek and adjust assignments
  • Ensure staff are clocking in/out only when actively working
  • Adjust daily room assignments to balance workloads and avoid unnecessary OT
  • Use available staff with lower hours before assigning overtime
  • Coordinate coverage plans for known call-outs, vacations, or LOAs
  • Escalate staffing gaps early when coverage cannot be absorbed without OT
  • Document all call-outs daily
  • Distinguish between: Legitimate sick time Excessive or patterned call-outs
  • Address repeated call-outs through coaching and corrective action as appropriate
  • Avoid defaulting to OT as the first coverage option
  • Ensure all rooms and public areas are completed before authorizing OT
  • Confirm no unauthorized OT is worked
  • Review exceptions and correct timecards daily, not at payroll
  • Notify HR and Operations immediately when OT is unavoidable
  • Communicate vacancy and LOA impacts that are driving OT
  • Participate in weekly OT and staffing review discussions
  • Overtime must be intentional, approved, and documented
  • Managers are accountable for timecard accuracy and daily monitoring
  • Consistent enforcement of timekeeping expectations is required
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