Assistant Hospitality Manager

Messina Hof•Bryan, TX

33d

About The Position

The Assistant Hospitality Manager will be responsible for assisting with the growth, direction and maintenance of the Tasting Room, Wine Bar, and Vintage House Restaurant at Messina Hof Winery and Resort. This position will assist in the daily operations, achieving sales objectives, and training of staff. In the absence of the Food and Beverage Manager, this position will be responsible for all Tasting Room and Vintage House operations.

Requirements

Two to three (2-3) years' experience in fine dining restaurant in front of house and event management.
Experience in management, retail or a related field working closely with the public and Hotel Management.
Able to use a personal computer for register transactions, word processing, spreadsheets and budgeting of expenses incurred, on a monthly basis. Ability to read P&L's and control cost centers.
Good management, leadership skills and ability to supervise
Good communication skills, personnel skills, highly motivated, and highly organized.
Must be detail oriented and able to coordinate various activities simultaneously. Must have excellent organizational skills and ability to work independently.
Must have good written and oral communication skills.
Must have basic wine knowledge to help customer service.
Ability to deal with guests, co-workers, and business associates in a courteous and professional manner. Must be people and hospitality oriented.
Must have TABC Certificate & Food Handler's Certificate

Responsibilities

Oversee all aspects of the Tasting Room and Vintage House - Front of House.
Plan and execute training and managing employee development plans.
Maintain staff files and process administrative paperwork regarding personnel, including, but not limited to, Time Off Requests, Timecards, Disciplinary Forms, Counseling Forms, creation of staff schedules according to event, and reservation needs, etc.
Create a weekly/quarterly wait staff meeting curricula (primary focus of these meetings will center on service, efficiency, Messina Hof wine knowledge, safety, teamwork, upcoming Messina Hof/Designer Events, POS system, and restaurant/company procedures).
Develop sales and achieve sales goals to make Messina Hof Tasting Room and Vintage House most profitable and run within budgetary guidelines.
Assist the Wine Club and VIP department with the execution of in-house Wine Club and VIP events, such as Wine Club Pick-Up Parties and member bash, to maximize attendance and sales.
Enforce departmental procedures and company policies with staff.
Be responsible for safety and protection of departmental employees, including ongoing work site analyses and safety training.
Promote dinners, tours, events, parties and repeat sales in the Tasting Room, and Vintage House.
Responsible for cash handling duties including making cash transactions, verifying cash drawer, and giving change.
Responsible for opening and closing procedures.
Serve as Designer Events representative in the absence of the primary Event Manager
Set-up, execute and wrap-up events for in-house and privately booked events when scheduled.
Maintain Messina Hof's high standard of cleanliness and organization in all areas of the Tasting Room and Vintage House including, restaurant, resource room, gallery and barn.
Maintain inventory control including scheduled transactions, movement of inventory and daily knowledge of floor stock.
Assist with inventory management of salable gift items, promotional materials, food products, and other additional items as needed on a daily, monthly, quarterly, and annual basis.
Perform other duties as required including assisting other departments as needed.