Duties and Responsibilities: • Ensure that all guests and member are greeted and welcomed in a professional and courteous manner. • Answer questions and provide assistance and information to customers. • Answer telephone to schedule future starting times and communicate information in a pleasant and professional manner. • Accurately operate point of sale system, verify the accuracy of process of state and federal taxes and other charges on all sales tickets. Collect green fees and cart fees. • Assist in the development of standards and maintain responsibility for cleanliness and appearance of Golf Shop storage areas and merchandise displays. • Professionally communicate information, sell merchandise, and become fully knowledgeable in all products and sales techniques. Anticipate the needs of members and guests and offer appropriate merchandise alternatives. • Ensure that the displays are always kept at par stock inventory levels and that the appearance of the displays meet or exceed company standards, • Responsible for managing, opening, closing, and securing golf shop and storage areas using established procedures. • Promote golf by teaching and conducting special clinics, and staffing club tournaments which are established by the Head Professional and General Manager. • Maintain golf shop revenue generated through golf shop sales. • Maintain purchase order system, ordering, and receiving program to ensure proper quantity and pricing on all purchases. Assist with physical inventories. • Maintain a high profile with members and guests to promote the service philosophy of Founders Group. • Ensure the “pace of play” standard is maintained daily. • Maintain the club’s golf handicap system. • Commit to being a leader in customer service by utilizing the principles and beliefs outlined in the SCORE customer service program. Safety Responsibilities and Requirements • Actively demonstrate, encourage, and model safety rules and guidelines in accordance: with company, state, and federal law requirements. • Address safety or hazard concerns. • Report any work-related injury to management. • Take personal responsibility for safety every day. Qualification-Requirements • Good organizational and verbal skills. Experience - Education • Ability to use logical and rational thinking to solve problems. • Ability to provide effective written and verbal instructions, as well as the ability to carry out detailed written or verbal instructions independently. • Ability to effectively monitor and develop subordinates. • Ability to effectively inspect professional golf shop merchandise displays and outside operations golf areas. • Ability to play golf with members and guests. • Must have thorough knowledge of general business administration practices as would be acquired through a secondary education, plus at least 2 years of additional college level course of study or trades training or equivalent experience. • Must have knowledge in professional golf operations practices and procedures as would be acquired through at least 5 years of similar professional golf experience in progressively responsible positions. • Must be a registered PGA apprentice or current PGA member in good standing. • First Aid Certified is preferred. • Requires regular attendance, team work, initiative, dependability, and promptness. • Ability to perform moderate physical work, must ne able to lift at least 60 lbs occasionally, up to 45 lbs frequently, and 25lbs regularly. • Ability to perform such activities as required such as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting, and grasping for up to 5 hours without sitting.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees