Assistant Golf Professional

Troon•Valley Center, CA

1d•Onsite

About The Position

The Assistant Golf Professional assists in administering all daily operations, including facilitating sales, assisting with merchandise, operating the POS system, and managing handicap and tee sheet applications. This role involves acting as a ranger, starter, guest relations, outside service, or golf shop staff. The position is essential for ensuring smooth day-to-day golf operations and providing exceptional customer service to Native Oaks Golf Club’s guests. Responsibilities include serving guests courteously and professionally, prioritizing assignments, handling multiple tasks, and working independently or as part of a team. The position reports to the Head Golf Professional and offers opportunities for professional growth and knowledge development.

Requirements

Ability to read and speak English is required in order to perform the duties of the job.
A self-starter with results-oriented work style combined with exceptional verbal and written communication and interpersonal skills.
Knowledge of Microsoft Office applications.
Experience with computerized POS and tee time system.
Associate’s degree (AA); or two or more years related experience and/or training; or equivalent combination of education and experience.
2+ years of experience in golf course operations or a related industry.
Current PGA member or enrolled in the PGAPGM program.
Must have open availability to work on weekends, holidays and on occasion extended hours.

Responsibilities

Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing.
Coordinates with Accounting Departments all policy and procedure revisions, updates, and implementation.
Reconciles daily tee sheets, performs check-in, and receives payments from members and guests.
Resolves discrepancies as it applies to duplicate charges and over or under payment.
Tracks all force posts and no show charges as applicable.
Promotes all club golf activities.
Assists in the creation of lesson plans and provides both individual and group instruction.
Maintains a clean, orderly, and well-stocked golf shop.
Assists retail buyer with procurement and merchandising.
Prepares for all golf outings including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
Follows established opening and closing procedures.
Assists with the care and maintenance of the golf facilities physical assets.
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
Assists with associate training.
Interprets and imposes club policies, rules, and regulations.
Incorporates safe work practices in job performance.
Regular and reliable attendance.
Performs other duties as required.